Summary
Overview
Work History
Education
Skills
Timeline
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Kayann Martin

West Haven

Summary

Dedicated and detail-oriented Room Attendant with a proven track record at Hotel Marcel, excelling in maintaining high cleanliness standards and enhancing guest satisfaction. Skilled in effective time management and safety protocols, I leverage strong teamwork and sanitation practices to create a welcoming environment, consistently reducing guest complaints through meticulous room preparation.

Overview

7
7
years of professional experience

Work History

Room Attendant

Hotel Marcel
06.2023 - Current
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Packager

Amazon
02.2022 - 06.2023
  • Followed packing processes to increase speed and accuracy.
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.

Nursing Assistant

First Care Home Health
12.2020 - 02.2021
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Room Attendant

Double Tree Hilton
01.2019 - 09.2019
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Cashier

Arisco Farms
06.2018 - 10.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Achieved high precision in processing cash, check, and credit card payments.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Education

Nusing Assistant Certificate - Nursing Assistant

Training Direct
Bridgeport, CT
09.2020

High School Diploma - Education

Bog Walk High School
Bog Walk,St Chathrine, Jamaica
07.2005

Skills

  • Housekeeping
  • Teamwork
  • Housekeeping knowledge
  • Bed making proficiency
  • Cleaning techniques
  • Room preparation
  • Professional appearance
  • Hospitality industry
  • Safety awareness
  • Trash waste and removal
  • Sanitation practices
  • Linens and toiletries replacement
  • Maintenance reports
  • Lost and found procedures
  • Energy conservation
  • Linen replacement
  • Time management
  • Guest request response
  • Cleaning bathrooms
  • Sweeping and mopping
  • Lost and found management
  • Vacuuming
  • Supply restocking
  • Floor vacuuming

Timeline

Room Attendant

Hotel Marcel
06.2023 - Current

Packager

Amazon
02.2022 - 06.2023

Nursing Assistant

First Care Home Health
12.2020 - 02.2021

Room Attendant

Double Tree Hilton
01.2019 - 09.2019

Cashier

Arisco Farms
06.2018 - 10.2018

Nusing Assistant Certificate - Nursing Assistant

Training Direct

High School Diploma - Education

Bog Walk High School

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Kayann Martin