Kayce Cole
Summit,Mississippi
Summary
Accomplished and certified Pharmacy Technician with 13 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Hardworking and passionate job seeker with strong organizational skills eager to secure a job position with CarePathrx. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Kindergarten Teacher
Lincoln County School District
08.2020 - Current
- Improved student reading skills by implementing phonics-based instruction and guided reading activities.
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Increased parent involvement through regular communication, parent-teacher conferences, and workshops.
- Promoted a positive learning environment with the use of collaborative group work and hands-on activities.
- Participated in professional development opportunities to stay current on best practices in early childhood education.
- Developed strong relationships with families to address any concerns or issues impacting student success.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Built positive relationships with students and families for safe, trusted learning support.
Nationally Certified Pharmacy Technician
Guys Medical Center Pharmacy
06.2008 - 02.2009
- Improved patient satisfaction by accurately and efficiently filling prescriptions in a timely manner.
- Enhanced pharmacy operations by maintaining up-to-date knowledge of medication availability and proper dosing instructions.
- Reduced medication errors through consistent attention to detail and adherence to established protocols.
- Boosted productivity by organizing inventory, ensuring efficient replenishment of stock, and minimizing waste.
- Assisted customers with medication questions, providing accurate information on side effects, contraindications, and proper usage.
- Supported customer needs by processing insurance claims quickly and accurately, reducing wait times and increasing satisfaction.
- Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
- Expedited prescription processing by utilizing advanced software systems for data entry and label generation.
- Prepared sterile compounding products under strict aseptic conditions for IV therapy or chemotherapy treatments as needed.
National Board Certified Pharmacy Technician
Super D Drugs
05.1996 - 03.2008
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Collaborated with interdisciplinary healthcare teams to provide comprehensive care for patients, addressing complex medication needs.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Resolved third-party billing, computer system and customer service issues.
Education
Bachelor of Science - Education
Mississippi State University
Starkville, MS12.2014
Skills
- Intravenous admixture preparation
- Medication Dispensing
- Drug utilization review
- Supply Restocking
- Drug Inventory Management
- Drug Inventory Control
- Prescription Filling
- Insurance Verification
- Workflow Optimization
- Insurance Billing
- Drug safety
- Regulatory Compliance
- HIPAA
- Medicare and Medicaid process
- Healthcare regulations
- Receiving incoming supplies
- Medication Therapy Management
- Pharmacy and customer records management
- Advanced math skills
- Drug storage procedures
- Confidentiality and HIPAA
- Problem-solving skills
- Aseptic Techniques
- Manual and automated medication dispensing
- Operations Support
- Staff Development
- Answering customer questions
- Pharmaceutical Calculations
- Secure storage of medications
- Patient education and counseling
- Team Collaboration
- Patient confidentiality
- Interpreting and Processing Medication Orders
- OTC Recommendations
- Updating medication histories
- Interpreting orders
- Compounding Techniques
- Prescription Interpretation
- Drug Classification Knowledge
- Dosage Form Preparation
- Pharmacology knowledge
- Pharmacy Ethics
- Medication Storage Procedures
- Drug Monitoring
- Drug Interaction Awareness
- Pharmacy Software Proficiency
- Data Entry
- Insurance processing
- IV Pack Preparation
- Inventory Tracking
- Customer Service
- Attention to Detail
- Problem-Solving
- Medical Insurance Claims Processing
- Employee Training
Timeline
Kindergarten Teacher
Lincoln County School District
08.2020 - Current
Nationally Certified Pharmacy Technician
Guys Medical Center Pharmacy
06.2008 - 02.2009
National Board Certified Pharmacy Technician
Super D Drugs
05.1996 - 03.2008
Bachelor of Science - Education
Mississippi State University
Similar Profiles
Theresa A TestinTheresa A Testin
Tutor at Lincoln County School DistrictTutor at Lincoln County School District
Logan TaylorLogan Taylor
Paraprofessional at Lincoln County School DistrictParaprofessional at Lincoln County School District
Dani KillianDani Killian
Paraprofessional (E-Helper for Virtual Speech) at Lincoln County School District 2Paraprofessional (E-Helper for Virtual Speech) at Lincoln County School District 2
Kathleen SinnettKathleen Sinnett
Special Education Teacher at Lincoln County School DistrictSpecial Education Teacher at Lincoln County School District
Alexis BridgesAlexis Bridges
Call Center Representative at TeleperformanceCall Center Representative at Teleperformance