Kaycee Carnival
ROEBLING,NJ
Summary
Professional in hospitality food and customer service with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Ice Cream Scooper
One North Main Street Ice Cream & Bakery
05.2025 - Current
- Enhanced customer experience by creating personalized dessert combinations based on preferences.
- Collaborated with team members to improve workflow efficiency during high-traffic periods.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
- Operated cash registers and processed payments accurately.
Server
Colonial Life Arena
10.2024 - Current
- Collaborated with kitchen staff to ensure timely delivery of meals during high-paced events.
- Coordinated meal setups and breakdowns, maintaining cleanliness and organization throughout events.
- Provided exceptional customer service during events, ensuring guest satisfaction and positive experiences.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
Gymnastics Coach
Home Based Business
06.2023 - Current
- Assessed student progress and provided feedback to improve technique and performance.
- Provided motivational guidance
- Collaborated with parents to discuss athlete development and address concerns effectively.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
Server
The Stone Terrace by John Henry
11.2022 - Current
- Provided exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area during events.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Assistant Teacher
The Goddard School of Hamilton
06.2025 - 08.2025
- Facilitated engaging educational activities that promoted social and emotional growth.
- Evaluated student performance, providing feedback to enhance learning outcomes.
- Supported student physical, mental, and social development using classroom games and activities.
Busser/Host
Curtin's Wharf
05.2023 - 09.2024
- Ensured cleanliness and organization of dining areas to enhance guest experience.
- Trained new bussers on proper procedures for efficient workflow and safety standards.
- Monitored inventory levels of utensils and glassware, ensuring readiness for service.
- Communicated effectively with team members to maintain smooth operations during busy shifts.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Customer Service Associate
Wawa
04.2022 - 05.2023
- Provides excellent customer service, upholding Wawa's core values
- Uphold and exceed food safety standards as outlined by Wawa internal safety auditing team
- Worked effectively in fast-paced environments.
- Prepared high-quality beverages adhering to established recipes and presentation standards.
- Processed transactions accurately and efficiently at point of sale.
- Greeted customers entering store and responded promptly to customer needs.
- Completed daily tasks efficiently, including stocking shelves, updating displays, and managing cash registers accurately.
- Trained new staff on proper washing techniques and safety protocols, improving overall team performance.
Ice Cream Scooper
Smilies Ice Cream Shop
07.2021 - 04.2022
- Cleaned/Closed up the shop on my own at 15 years old
- Trained new staff on proper scooping techniques and customer service best practices.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Oversaw cleanliness and organization of workstations in compliance with health standards.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
- Carried out cash and card transactions quickly and thoughtfully.
- Utilized strong multitasking abilities while taking orders, completing transactions, and answering questions simultaneously.
Education
Bachelor of Science - Exercise Science
University of South Carolina
Columbia, SC05-2028
Skills
- Energy and enthusiasm
- Effective communication abilities
- Exceptional customer service
- Collaborative teamwork
- Quick learner
- Reliability and punctuality
- Sales transactions
- Cash handling proficiency
- Cleaning and organization
Timeline
Assistant Teacher
The Goddard School of Hamilton
06.2025 - 08.2025
Ice Cream Scooper
One North Main Street Ice Cream & Bakery
05.2025 - Current
Server
Colonial Life Arena
10.2024 - Current
Gymnastics Coach
Home Based Business
06.2023 - Current
Busser/Host
Curtin's Wharf
05.2023 - 09.2024
Server
The Stone Terrace by John Henry
11.2022 - Current
Customer Service Associate
Wawa
04.2022 - 05.2023
Ice Cream Scooper
Smilies Ice Cream Shop
07.2021 - 04.2022
Bachelor of Science - Exercise Science
University of South Carolina