Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

KAYCEE COLSON-DOBS

Granbury,TX

Summary

Organized and detail-oriented professional with extensive experience in supporting executive leadership and managing complex projects. Proven ability to enhance efficiency and optimize business operations through effective administrative support. Skilled in managing busy schedules, organizing projects, and prioritizing tasks with professionalism and sound judgment. Accomplished in providing critical assistance to company leaders, ensuring seamless operations and project execution.

Overview

10
10
years of professional experience

Work History

Executive Assistant to CEO

Aspen Media LLC.
Dallas, USA
12.2019 - 06.2024
  • Served as the primary point of contact and gatekeeper, working directly with the CEO to manage workflow and communications.
  • Monitored all inbound and outbound projects to ensure timely completion and alignment with company objectives.
  • Led special inbound projects as required, overseeing them from conception to completion.
  • Pioneered and assisted with pilot projects to test new strategies and initiatives.
  • Investigated and resolved operational uncertainties to ensure smooth business processes.
  • Managed and organized the CEO’s calendar to optimize time and keep engagements on track.
  • Supervised project quality, ensuring all deliverables met established standards.
  • Coordinated with third-party vendors and partners to address and fulfill customer needs.
  • Oversaw departmental overlaps and identified potential oversights to prevent project delays.
  • Ensured all required documents were received, properly formatted, and submitted within designated timeframes.
  • Delegated tasks to appropriate team members and followed up to guarantee completion.

Litigation Manager

Deville Asset Management, LTD
North Richland Hills, USA
06.2017 - 10.2018
  • Managed the complete administration of portfolio placements with legal providers.
  • Analyzed loss reports and reviewed findings with senior management to measure overall portfolio performance.
  • Trained internal staff on administrative processes, work instructions, and procedures to facilitate consistent and seamless company operations.
  • Drafted motions, briefs, and other legal documents associated with the litigation process.
  • Coordinated with multiple departments regarding responsive documents and document retention policies.
  • Exceeded team goals and resolved time-sensitive issues by partnering with staff to share and implement project initiatives.

Administration Manager

Deville Asset Management, LTD
North Richland Hills, USA
10.2015 - 06.2017
  • Managed daily operations by supporting the continuous delivery of excellent service.
  • Oversaw the daily posting of payments to customer accounts with high accuracy.
  • Conducted performance evaluations of office staff to monitor progress and productivity; provided recommendations for promotions and corrective actions.
  • Managed dispute resolution and reconciliation for client accounts.
  • Trained staff members on administrative processes, work instructions, and procedures to ensure consistent company operations.

Student Loan Specialist

Deville Asset Management, LTD
North Richland Hills, USA
09.2014 - 10.2015
  • Educated and enrolled customers in a variety of available government programs to promote valuable decision-making.
  • Ranked as a top sales performer and recognized for most effective customer retention on a consistent basis.
  • Exceed company productivity standards consistently.
  • Maintained revenue streams by exhausting all resolution options before offering refunds.
  • Achieved a high sales percentage through a consultative, value-focused customer service approach.

Skills

  • Strategic business planning
  • Calendar management
  • Document preparation
  • Data analysis
  • Office administration
  • Time management
  • Problem solving
  • Client relations
  • Process improvement
  • Meeting planning
  • Conflict management
  • Customer service
  • File organization
  • Project oversight
  • Executive support
  • Team leadership
  • Project management
  • Presentation skills
  • Sales strategy
  • Financial services
  • Contract negotiation
  • Legal administrative support

Accomplishments

  • Earned the President's Achievement Award as a top-performing sales representative.

Timeline

Executive Assistant to CEO

Aspen Media LLC.
12.2019 - 06.2024

Litigation Manager

Deville Asset Management, LTD
06.2017 - 10.2018

Administration Manager

Deville Asset Management, LTD
10.2015 - 06.2017

Student Loan Specialist

Deville Asset Management, LTD
09.2014 - 10.2015

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KAYCEE COLSON-DOBS