Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Work Preference
Quote
Interests
Affiliations
Software
Timeline
AdministrativeAssistant
Kaycee Menz

Kaycee Menz

Roseville,MN

Summary

Driven and customer-focused professional with a proven track record at Famous Daves Of America, excelling in customer service and cash handling. Demonstrated ability to maintain high accuracy levels in fast-paced environments, enhancing customer satisfaction and loyalty. Skilled in POS system operation and known for exceptional work ethic and integrity, significantly contributing to efficient team collaboration and workflow. Enterprising fine dining professional well-versed in completing tasks such as polishing silverware, setting up tables and cleaning up spills. Well-organized and conscientious with proactive and attentive nature. Trained in all upscale dining positions, including steward, food runner, back waiter and front waiter. Knowledgeable about wine pairings, mixed drinks and bar service. Conversational skills in english. Versatile Fine Dining Server adaptable to changing menu items, guest preferences and restaurant standards. Easily steps into any foodservice role with ease. Over 1 years of fine dining service experience.

Overview

1
1
year of professional experience
1
1
Certification
1
1
Language

Work History

Shack Cashier

Famous Daves Of America
05.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served food and beverages promptly with focused attention to customer needs.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.

Culinary Server

New Perspective Assisted Living
Roseville, MN
2024.07 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Education

High School Diploma -

Culbertson High School
Culbertson, MT
05.2009

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Professionalism and Courtesy
  • Basic Math Competence
  • Product Knowledge
  • Refunds and exchanges
  • Point-of-sale system operation
  • Order Verification
  • Promotions and Discounts Understanding
  • Liquor Law Compliance
  • Honest and Dependable
  • Problem-Solving
  • Staff Training

Certification

  • ServingU Alcohol Certification, SchooX - July 10,2023
  • Certificate's Verification
  • Link: www.schoox.com/c233752208 Code:23a69a7
  • Driver's License: MN


Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Work-life balanceFlexible work hoursCareer advancementPaid sick leave4-day work weekTeam Building / Company RetreatsPersonal development programsCompany CultureHealthcare benefits

Quote

''Develop success from failures. Discouragement and failure are two of the surest steppingstones to success.''
Dale Carnegie

Interests

Volunteering and community involvement

Learning languages

Love of reading and interest in world history

Traveling

Reading

Mindfulness

Affiliations

  • Central Baptist Church
  • Grace Boutique

Software

Microsoft Office

Timeline

Culinary Server

New Perspective Assisted Living
2024.07 - Current

Shack Cashier

Famous Daves Of America
05.2023 - 05.2024

High School Diploma -

Culbertson High School

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Kaycee Menz