Kaycee Torix
Bella Vista,AR
Summary
Dynamic Bakery Deli Manager at Harps Foods with expertise in food safety compliance and staff training. Successfully optimized inventory management, reducing waste and enhancing profitability. Proven ability to create engaging product displays and foster a collaborative team environment, ensuring high-quality service and customer satisfaction. Skilled in scheduling coordination and allergen management.
Overview
14
14
years of professional experience
2
2
Certification
Work History
Bakery Deli Manager
Harps Foods
09.2019 - Current
- Supervised daily operations of bakery and deli departments, ensuring quality and compliance with safety standards.
- Trained and developed staff on food preparation techniques and customer service best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated product displays to enhance visual appeal, driving customer engagement and sales.
- Developed schedules to optimize labor efficiency while maintaining high service standards.
- Analyzed sales trends to adjust product offerings, improving overall profitability of departments.
- Handled phone calls and emails on daily basis
- Made wedding cake deliveries to clients
Upholstery Gluer
La-Z-Boy Furniture
10.2015 - 09.2019
- Operated glue machinery to assemble components accurately and efficiently.
- Ensured adherence to quality control standards throughout production processes.
- Collaborated with team members to streamline workflow and improve output consistency.
- Maintained cleanliness and organization of work area to promote safety standards.
- Contributed to meeting production deadlines by consistently completing tasks in a timely manner.
- Ensured consistent adherence to company standards and procedures during all stages of the gluing process.
- Optimized glue usage through continuous evaluation of adhesive products, selecting the most suitable option for each task.
- Maintained a clean and organized work environment, ensuring safety and productivity while operating machinery.
- Aligned and positioned components to promote accurate application of adhesive or heat sealing.
Sales Associate
Burlington
06.2015 - 09.2015
- Opened new store in pleasant grove, rogers, ar.
- Maintained visual merchandising standards, enhancing product displays to attract customers effectively.
- Resolved customer complaints promptly, ensuring high levels of satisfaction and retention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Collaborated with team members to maintain organized sales floor and ensure product availability.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Addressed customer inquiries and resolved issues promptly to foster loyalty and satisfaction.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Daycare Teacher
Little Feet Street
10.2011 - 06.2015
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Fostered nurturing environment promoting social, emotional, and cognitive development.
- Collaborated with parents to ensure consistent communication regarding children's progress.
- Mentored new teachers on classroom management techniques and educational best practices.
- Organized educational activities integrating play-based learning strategies to enhance engagement.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Monitored children's progress and adjusted teaching strategies, accordingly, ensuring optimal learning outcomes.
- Guided students to develop social, emotional and physical skills.
- Organized and supervised large and small group activities.
- Created safe and nurturing learning environment for preschoolers.
Education
High School Diploma -
Gentry High School
Gentry, AR05.2004
No Degree - Business
NorthWest Arkansas Community College
Bentonville, AR05.2035
Skills
- Sanitation procedures
- Food safety compliance
- Scheduling coordination
- Menu development
- Bakery equipment operation
- Allergen management
- Food management experience
- Supply ordering
- Order management
- Bread baking
- Slicer safety
- Display upkeep
- Food quality standards hygiene
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 18-20 staff members.
- Achieved Food Serv Safe certificate by completing Food Safety class with accuracy and efficiency.
- Achieved DAL Certificate by completing Discovering Authentic Leader class with accuracy and efficiency.
- Was a member of the Dairy Farmers of Wisconsin's cheese buyers trip 2025
Certification
- Food Serv Safe Training - 5 yr certified
- Discovering Authentic Leadership
- 5 years of service
- manager runner up of the year 2021
5 years of service
Started with Harps in 2019 at the reopening of the Bella Vista Store. Started out as the Assistant manager and in March 2020 became the manager of the Centerton location. After almost a year, I was promoted to the Bentonville location right before Thanksgiving, where I oversaw two locations (Centerton and Bentonville). By Valentines day 2021, I moved backed to the Bella Vista store and remade the the bakery/deli department new again. Bigger sales, Bigger displays. Fuller cases for sales. Brand new team members. I worked closely with other department managers in the store to create beautiful displays and sale opportunities. Collaborated with other stores in the area during holidays and other big deal days to preform better. Helped customers with purchases, new items, and sales to have a memorable experience at the store. After two years at the Bella Vista location, I was promoted to the Lowell location. I have been at this location for 2.5 years. This location was built with open food bar islands which were shut down during covid. It became my goal to get the hot bar open again and I can honestly say that it has reopened and is doing exceptionally well. Again, I came in and revamped it to make it better. Better organization, training for all employees. Helping associates find their niche in the company to be the best at what they can do.
Languages
English
Full Professional
Timeline
Bakery Deli Manager
Harps Foods
09.2019 - Current
Upholstery Gluer
La-Z-Boy Furniture
10.2015 - 09.2019
Sales Associate
Burlington
06.2015 - 09.2015
Daycare Teacher
Little Feet Street
10.2011 - 06.2015
High School Diploma -
Gentry High School
No Degree - Business
NorthWest Arkansas Community College
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