Developed exceptional organizational and time management skills in professional environment. Consistently ensured accurate record-keeping and efficient task coordination. Seeking to transition into new field where these transferable skills can be applied to contribute to operational success.
Overview
21
21
years of professional experience
Work History
Timekeeper /Administrative Assistant
Total Safety
03.2023 - Current
Updated timekeeping systems to reflect changes in employee status.
Maintained accurate timekeeping records for payroll processing.
Provided support during payroll audits and inquiries.
Verified timekeeping records and handled any discrepancies with employees.
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Provided essential support during audits by maintaining thorough documentation of timekeeping procedures and records.
Facilitated smooth transitions during staffing changes by promptly updating schedules and communicating adjustments to relevant parties.
Prepared vendor invoices and processed allocations in software for approval.
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Improved vendor relationships through diligent communication and prompt issue resolution.
Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
Streamlined invoice processing by implementing efficient filing and tracking systems.
Delivery Driver / Customer Sales
Advance Auto Parts
06.2022 - 03.2023
Participate in a fast-paced customer service/selling environment
Help assist and recommend choices of parts and products to customers for them to be able to complete their project at hand
Make deliveries to commercial customers in a timely manner
Use exemplary customer service skills to gain repeat customers
Teacher
MCP (Methodist Children’s Program)
08.2021 - 09.2022
Follow curriculum requirements and create lesson plans according to requirements and learning capabilities of children in each age group
Attend and pass state required training in certain time frames
This includes certifications required each year for teachers
Learn children’s capabilities of learning and adjust teaching skills to be able to help them to be their best
Accounts Payable and Embroidery Digitizer
Koza’s Inc.
08.2016 - 01.2021
Produce weekly and monthly reports, assist with month end closing, provide supporting documentation for audits and make sure filing is correct
Sort, code, match and set up invoices for payment – Review and verify invoices and process payment accordingly
Answer phones and provide excellent customer service; also creating vendor and customer relationships
Set up embroidery designs into computer and transfer over to special machinery
(Still learning to digitize images.) Also, schedule a production list to keep the flow of production running
Help with the screen print set up, vinyl set up and cutting, heat press, and major projects within the company
Server and Head Trainer, Lead Bartender
TGI Fridays
01.2013 - 08.2016
Provided excellent customer service resulting in repeat business
Took company leadership training classes
Maintained high corporate and franchise service standards in fast-paced customer-first environment learned and maintained TABC regulations
Server and Head Trainer, Bartender
Joe's Crab Shack
11.2011 - 07.2013
Provided excellent customer service resulting in repeat business
Took company leadership training classes
Help management in the interview process
Provide orientation for new front of house employees
Maintained high corporate service standards in fast-paced customer-first environment learned and maintained TABC regulations
Military Travel Specialist
Dept. of the Navy: Morale Welfare and Recreation Division
09.2005 - 09.2011
Planned recreational trips for military families
Organized transportation, activities, hotel stays (if required) and set up pricing for the trip
Promoted trip and accompanied patrons
Provided customers with information about various vacations and event options, as well as aided them with the planning of their vacations, which included Walt Disney World, Carnival Cruises and Six Flags as destinations
Responsible for inventory, daily item action logs, balancing of cash drawers and credit card transactions daily as well as monthly, and above all providing excellent customer service to each individual that came in or called on the telephone
Cashier/Customer Service
Fuddruckers
10.2005 - 02.2006
Provided frontline customer care services
Responsible for specialty order preparation, cash handling, and credit card authorizations
Maintained compliance with stringent food safety and cross-contamination guidelines
Data Entry Clerk
United Parcel Service: Texas Shipping Hub
08.2004 - 07.2005
Processed shipping orders, shipment notifications, driver dispatching, and spreadsheet generation
Solely responsible for Hewlett Packard Account with UPS for North Houston-based UPS Facility
Responsible for tracking and monitoring both hazardous and living material shipments in compliance with strict OSHA regulations
Server
The Olive Garden
07.2004 - 07.2005
Provided excellent customer service resulting in repeat business
Maintained high corporate service standards in fast-paced customer-first environment
Skills
Data entry proficiency
Time tracking tools
Calendar management
Deadline oriented
Payroll processing
Math skills
Employee relations
Bookkeeping and records management
Excel proficiency
Team player
Information protection
Analyzing information
Checking time cards
Timeline
Timekeeper /Administrative Assistant
Total Safety
03.2023 - Current
Delivery Driver / Customer Sales
Advance Auto Parts
06.2022 - 03.2023
Teacher
MCP (Methodist Children’s Program)
08.2021 - 09.2022
Accounts Payable and Embroidery Digitizer
Koza’s Inc.
08.2016 - 01.2021
Server and Head Trainer, Lead Bartender
TGI Fridays
01.2013 - 08.2016
Server and Head Trainer, Bartender
Joe's Crab Shack
11.2011 - 07.2013
Cashier/Customer Service
Fuddruckers
10.2005 - 02.2006
Military Travel Specialist
Dept. of the Navy: Morale Welfare and Recreation Division
09.2005 - 09.2011
Data Entry Clerk
United Parcel Service: Texas Shipping Hub
08.2004 - 07.2005
Server
The Olive Garden
07.2004 - 07.2005
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