Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kaycie Newman

Sweeny

Summary

Dedicated student and mother with a strong commitment to achieving goals. Pursuing a Bachelor of Social Work with a minor in substance use treatment, driven by a lifelong passion for helping individuals facing substance use challenges. Proven ability to overcome personal obstacles while maintaining focus on academic and professional aspirations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Homeless Shelter Volunteer

Self-employeed
Houston
03.2023 - Current

Cleaning Professional

Self-employeed
Sweeny
12.2007 - 01.2022
  • Conducted comprehensive sanitation of residential and commercial spaces.
  • Coordinated schedules efficiently to accommodate clients' needs.
  • Implemented eco-friendly cleaning solutions to ensure a safe environment.
  • Handled sophisticated equipment to perform deep cleaning tasks.
  • Communicated directly with clients to address concerns promptly.
  • Maintained inventory of cleaning supplies and equipment regularly.
  • Performed daily dusting, leather, and wood surface polishing and wall washing.
  • Scrubbed walls, baseboards and windowsills to remove dirt buildup.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Developed a plan for daily cleaning tasks based on specific needs of each area assigned.
  • Checked rooms after completion of work to ensure they are up-to-standard cleanliness level.

Paper Route Carrier

Brazoria County news
West Columbia, TX
08.2010 - 01.2018
  • Delivered newspapers daily to designated routes on time.
  • Managed customer subscriptions and addressed service inquiries effectively.
  • Organized delivery schedules to ensure efficient route navigation.
  • Communicated with the employer regarding delivery issues or changes.
  • Ensured newspapers were properly bundled and ready for distribution.
  • Developed strong relationships with customers through friendly service.
  • Adapted to changing weather conditions while completing delivery tasks.
  • Assisted with loading and unloading of newspapers at distribution centers.
  • Addressed customer disputes over missed deliveries and payment issues.
  • Performed basic vehicle maintenance such as checking fluid levels and tire pressure.
  • Coordinated efforts with fellow paper carriers to maintain efficient operations.
  • Organized and bundled papers for delivery.
  • Managed time effectively in order to complete assigned tasks within deadlines.

Domino's

Domino's Pizza
Sweeny
01.2006 - 01.2007
  • Performed routine tasks with accuracy and effectiveness.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated effectively with diverse team members to achieve goals and resolve product and service-related issues.
  • Elevated customer satisfaction through effective problem resolution using informed and cordial service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Coordinated with team members to fulfill project goals and ensure timely completion.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Acknowledged by management for rendering superior customer service.

Education

Bachelor of Social Work With a minor in substance use treatment - Social Work

The University of Texas At Arlington
Arlington, TX
05-2026

Associate of Arts - Basics

Brazosport College
Lake Jackson, TX
05-2018

Skills

  • Crisis management
  • Active listening
  • Group facilitation
  • Conflict resolution
  • Time management
  • Team collaboration
  • Outreach initiatives
  • Mental health awareness
  • Patience and empathy
  • Excellent communication
  • Problem-solving
  • Stress management
  • Substance abuse counseling

Affiliations

  • Gardening
  • Homemaker
  • Volunteering
  • Homeschooling mom
  • Church activities

Certification

  • Certification in Human Subjects Protection Training

Timeline

Homeless Shelter Volunteer

Self-employeed
03.2023 - Current

Paper Route Carrier

Brazoria County news
08.2010 - 01.2018

Cleaning Professional

Self-employeed
12.2007 - 01.2022

Domino's

Domino's Pizza
01.2006 - 01.2007

Bachelor of Social Work With a minor in substance use treatment - Social Work

The University of Texas At Arlington

Associate of Arts - Basics

Brazosport College

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