Kaycie Taylor
Fort Worth,TX
Summary
Dedicated, resourceful Director of Family Support with 7+ years of combined experience in social
work, case management, program and project development, non profit reporting, and supervision.
Leverages strong organizational leadership and communication skills to advocate for clients, meet
diverse needs, and improve outcomes. Diligently interacts and community partners to seamlessly
design and execute tailored support services.
Overview
7
7
years of professional experience
Work History
Director of Family Support
Project Sanctuary
Granby, CO
08.2021 - Current
- Led a family support program by managing staff and processing hundreds of cases to meet the needs of military families facing the challenges of reintegration, achieving a 100% increase in participant engagement by focusing on timelines and key metrics
- Encouraged professional development by mentoring the family support team to ensure high- quality service delivery, increasing productivity by 100% through effective leadership and performance management strategies
- Met grant requirements and stakeholder expectations through routine evaluations, producing comprehensive reports and presentations highlighting achievements, impact, and future goals to increase program visibility and secure ongoing funding
- Wrote and reviewed grant proposals on a national scale
- Demonstrated excellence in donor stewardship and collaborated across departments to achieve financial goals
- Supported retreat programs for military families by planning to incorporate therapeutic and recreational activities, resulting in an increase in participant satisfaction and positive feedback.
Community Readiness Consultant
Sheppard Air Force Base
Wichita Falls, TX
05.2021 - 08.2021
- Designed and managed work/life services programs by assessing the needs of leadership, organizations, and serviced populations to establish objectives, ensuring alignment with internal and external regulations
- Created critical organizational resources by consulting multiple community leadership officials on work/ life and related issues, leaning into practiced negotiation skills to establish partnerships in realizing the vision of the program
- Enhanced outreach by developing marketing and public relations strategies to effectively promote services and activities, utilizing social media and community events to grow the program by 75%
- Monitored program effectiveness and outcomes through data collection and analysis, incorporating metrics such as participant feedback, program utilization rates, and outcome measures to drive continuous improvement and improve program delivery.
At-Risk Coordinator
Wichita Falls Independent School District
Wichita Falls, TX
08.2018 - 05.2021
- Provided oversight of programs and initiatives to engage 97% of at-risk students by developing individualized intervention plans and coordinating services to reduce the occurrence of behavioral crises by 65%
- Navigated routine and crises with students by utilizing effective behavior management strategies and solution-focused approaches to build rapport and increase student engagement by 90%
- Designed a platform for identifying and monitoring at-risk students through a comprehensive review of student data, dynamically adjusting strategies to intervene and achieve a reduction in escalated events proactively
- Served as a member of the crisis intervention team (TBSI) by collaborating with stakeholders to apply corrective measures based on Applied Behavior Analysis (ABA) principles, ensuring delivery of the highest quality service the first time, every time.
Case Manager
Homeless Youth Connection
Avondale, AZ
12.2017 - 05.2018
- Managed [X Number of] social work cases for homeless families residing in shelters, domestic violence units, and transitional housing by evaluating needs and individualizing plans to improve community outcomes
- Delivered premier support by coordinating and connecting families with essential resources for basic needs: housing, education, and health services to increase accessing stable living by 80% within 6 months
- Established strong partnerships with local school districts by conducting thorough intake assessments and interviews, liaisoning with host families, and engaging conflict resolution services to pave the way for stability for [X Number of] at-risk youth
- Performed essential administrative duties by compiling data, generating reports, and coordinating information to capture program progress and outcomes, maintaining compliance with grant requirements and government regulations to fulfill organizational obligations.
Career Transition Trainer
GBX Consultants Incorporated
Luke AFB, AZ
01.2017 - 06.2017
- Led multi-day career transition courses by delivering specialized training on self-appraisal, career decision-making, technical field selection, and job search techniques to hundreds of retiring military members
- Offered insights on the US labor market by leveraging strong communication and interpersonal skills to coach military personnel in the transition into the civilian job market, increasing program satisfaction metrics by 85%
- Set participants up for success by providing instruction on veteran benefits, programs, and support groups to promote successful integration into civilian life, emphasizing resources for homelessness and suicide prevention
- Fostered self-assessment by facilitating interactive discussions and workshops, guiding participants with career goals, and aligning them with suitable fields to improve awareness of opportunities post- military retirement.
Licensed Social Worker
eLuma - Online Therapy, LLC
Education
Master of Arts - Social Work
Grand Canyon University
Current
Graduate Certificate - Applied Behavioral Analysis
Arizona State University
2018
Master of Arts - Sports and Exercise Psychology
Argosy University
Bachelor of Arts - Social Work
University of Mary Hardin
Skills
- Social Work (8 years)
- Grant Writing (2 years)
- Administration (5 years)
- Supervising experience (2 years)
- Salesforce (5 years)
- Collaboration (8 years)
- Crisis Management (6 years)
- Curriculum Development (5 years)
- Fundraising (3 years)
- Program Management (10 years)
Accomplishments
- March 2023 to Present
- As a member of this subcommittee, we gather monthly and share data points, survey information and discuss ways to improve processes for the betterment of the Hidden Helpers
- Hidden Helpers Coalition
- February 2023 to Present
- A monthly connection point to discuss measures on how to specifically aid and assist the millions of children who provide caregiving support for a military parent or parents
- As a group we strategize ways to improve metrics and serve Hidden Helpers more effectively.
Timeline
Director of Family Support
Project Sanctuary
08.2021 - Current
Community Readiness Consultant
Sheppard Air Force Base
05.2021 - 08.2021
At-Risk Coordinator
Wichita Falls Independent School District
08.2018 - 05.2021
Case Manager
Homeless Youth Connection
12.2017 - 05.2018
Career Transition Trainer
GBX Consultants Incorporated
01.2017 - 06.2017
Licensed Social Worker
eLuma - Online Therapy, LLC
Master of Arts - Social Work
Grand Canyon University
Graduate Certificate - Applied Behavioral Analysis
Arizona State University
Master of Arts - Sports and Exercise Psychology
Argosy University
Bachelor of Arts - Social Work
University of Mary Hardin