Kaycie Upson
Boise,ID
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
4
4
years of professional experience
Work History
Data Analyst
Loyal
05.2022 - Current
- Spearheads strategic projects to improve point solutions, boost customer satisfaction, and increase retention
- Optimized aspect categorization model, leading to a 5% increase in model efficiency through insightful exploratory analysis
- Collaborates with cross-functional teams to understand business requirements and deliver tailored dashboard solutions for use inside customer-facing products.
- Developed customized reports, summarizing and presenting data in visually appealing format.
Category Analyst II
Albertsons
07.2020 - 05.2022
- Translated disparate data sources into meaningful insights, empowering advanced category reviews and strategic decision-making
- Created visually impactful dashboards using Power BI, Excel, and other tools, saving an average of 10 hours of manual work weekly and driving a 15% improvement in decision- making speed
- Managed project lifecycles by strategically organizing workflows, facilitating meetings with key leaders, and collaborating with internal and external project teams, resulting in a 10% reduction in project timelines
- Collaborated with Symphony partners and National Category Directors to develop CDTs based off cluster analysis, resulting in a 15% increase in revenue growth from aligned need states and SMIC structure
Quality Assurance Analyst
Quality Logic
02.2020 - 07.2020
- Crafted detailed test cases, contributing to a 10% reduction in defects
- Investigated complaints, ensuring adherence to company guidelines and regulatory requirements, leading to a 15% increase in customer satisfaction
- Developed test plans and improved QA turnaround time by 22%, enhancing product quality by 10%.
Education
Master of Science - Analytics
Georgia Institute of Technology
Atlanta, GA05.2026
Bachelor of Science - Applied Mathematics
Boise State University
12.2017
Skills
- SQL
- Microsoft Power BI
- Google Sheets
- Python
- R
- Microsoft Excel/VBA
- Project Management
- Looker
Social
https://www.linkedin.com/in/kaycieupson
Timeline
Data Analyst
Loyal
05.2022 - Current
Category Analyst II
Albertsons
07.2020 - 05.2022
Quality Assurance Analyst
Quality Logic
02.2020 - 07.2020
Master of Science - Analytics
Georgia Institute of Technology
Bachelor of Science - Applied Mathematics
Boise State University
Similar Profiles
Yimi MoralesYimi Morales
Foreman at Loyal Moving CompanyForeman at Loyal Moving Company
Jocelyn GuerreroJocelyn Guerrero
Medical Assistant at Loyal Source Government Services, LLCMedical Assistant at Loyal Source Government Services, LLC
Colin AbbamonteColin Abbamonte
Project Manager at Loyal Nine DevelopmentProject Manager at Loyal Nine Development
Julie RandolphJulie Randolph
Operations Team Leader at Green AcresOperations Team Leader at Green Acres
Ricky RandolphRicky Randolph
Deli Clerk at Green's DeliDeli Clerk at Green's Deli