Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Work availability
Timeline
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Kaydean Webley

Kaydean Webley

Kingston

Summary

An innovative marketing specialist with over 7 years' experience with deep understanding of the telecommunications industry ad proven success of driving market growth through a meticulous strategy and thorough market research. Skilled at coordinating, organizing, and directing consumer marketing activities within budget, while skillfully managing stakeholder relations and expectations. Utilizes effective project management skills and a collaborative communication approach to manage internal teams and relate to a diverse clientele.

Overview

21
21
years of professional experience
7
7
years of post-secondary education

Work history

Junior Brand Manager

Digicel Jamaica
Kingston
04.2022 - Current
  • Developed and implemented for all Digicel+ (cable, internet & phone) products and offers by managing go-to-market strategy, omni-channel marketing campaigns, lead generation, marketing operations, and analytics, marketing technologies, customer life cycle management, brand and content, and test cycles from inception through implementation, in line with brand vision and objectives.
  • Developed Digicel+ marketing plan presentations to internal team and update plans on an ongoing basis
  • Work cross-functionally with various departments and channels to strategize and execute integrated marketing campaigns and share consumer insights that help to enable more impactful messaging and positioning.
  • Maximize marketing efficiency and effectiveness by tracking response and conversion, creating a budget, and comparing the return on investment (ROI) to cost per connect.
  • Drive the sales cycle by developing, maintaining, and communicating marketing programs for all targets, product offers, and geographic areas.
  • Lead sponsorship events with strategic planning, promotion, and execution by creating a complete experiential marketing strategy that address company goals and future growth plans.
  • Report on and analyze marketing performance for all campaigns, events and activities to inform future activities.
  • Manage OpEx of US$7M and exercised prudent budget control.

Marketing Executive

Digicel Jamaica
Kingston, Kingston
07.2019 - Current
  • · Lead and execute all elements of Digicel+ Fibre-to-the-Home and fixed wireless service plans spanning from awareness, engagement, conversion and retention with direct oversight of Paid and Owned channels, planning strategy, design, execution and measurement.
  • · Lead campaigns and sponsorship events with strategic planning, promotion, execution and follow up.
  • · Discover, negotiate and secure new relationships that will enable successful partnerships between local and overseas organizations and the Digicel Foundation.
  • Brief, develop and implement 360˚ digital marketing plans to deliver revenue uplift in the Mobile and Digicel+ customer segments.
  • Manage agency partners and internal stakeholders to deliver best in class creative and flawless execution across multiple channels, which may include: TVC, Digital, Social, Radio, OOH, Partnership, Ambassadors/Influencers and Brand Experience.
  • Manage the development of reporting, post campaign reports to identify key learnings and measure effectiveness against defined and aligned KPIs.
  • Supervise budget forecasting, reporting and accounting, managing the full marketing budget.
  • Identify brand ambassadors/influencers, negotiate contracts and planning their activation strategy.
  • Key member of the team responsible for the brand's voice, personality and guidelines across all platforms.


Administrator

Pocket Rocket Foundation
Kingston
04.2013 - 09.2020

● Lead the selection process for scholarship recipients. Organized distribution of funds to scholarship recipients and ensured adherence to criteria for scholarship.

● Organized events including the Shelly Ann Fraser Pryce Christmas Treat and other community initiatives.

Sponsorship Executive

Digicel Jamaica
09.2017 - 06.2019
  • Execution of Group wide Sponsorship Strategy in Jamaica.
  • Activate all local sponsorships in Jamaica utilising contracted rights and ensuring optimum delivery and return for Digicel against strategic priorities.
  • Support DCL delivery activation of regional sponsorships when in Jamaica Hub (for example - WICB, CPL, Usain Bolt, NBA) utilising contracted rights and ensuring optimum delivery and return for Digicel against strategic priorities.
  • Prepare measurement and evaluations of all sponsorship activations.
  • Build a strong working relationship with all Jamaica sponsorship rights holders guaranteeing delivery of all contracted rights and activations.
  • Managed the Digicel 5K Run project.

Marketing Coordinator

Digicel Jamaica
06.2016 - 08.2017
  • Assisted with the planning, coordinating, executing of all sponsorship events
  • Credited with providing useful post-event evaluation of sponsorship activities
  • Main liaison between Digicel and external vendors, ensuring timely transaction processing
  • Ensured that all teams stayed within budget for specific events

Special Projects Team Lead

Digicel Jamaica
10.2015 - 03.2016
  • Led the planning, coordinating, executing and evaluating of the Digicel Grand Prix and Digicel 5K events.

Special Projects Team Lead

Sagicor Jamaica Limited
04.2013 - 04.2015
  • Supported budgeting, planning and execution of events for the Sagicor Group of Companies
  • Assisted in the planning and execution of the Sagicor Sigma Corporate Run
  • Planned and managed the execution of the Sagicor/JTA Primary Athletic Championship

Accounting Clerk

St. Thomas Parish Library
11.2002 - 03.2005

Prepared financial books and statements.
Prepared payroll.
Prepared income and expenditure reports and other required duties.
Supervised staff on weekends.

Education

Masters - Strategic Marketing

London School of Business and Finance
London
01.2021 - 12.2022

BSc - Child Care and Development

University of Technology, University of Michigan
2010

Certificate of Higher Education - Leading People and Teams Specialization

University of Michigan
2023

Certificate of Higher Education - Sports Marketing

Northwestern University
2021

Certificate of Higher Education - Leadership Through Marketing

Northwestern University
2021

Certificate of Higher Education - Adaptability and Resilience

University of California
2021

Certificate of Higher Education - Digital Transformation

University of Virginia

Certificate of Higher Education - Introduction to Data Analytics

IBM

Certificate of Higher Education - Leadership Transformations: Manage Change

Macquarie University

Certificate of Higher Education - Project Initiation: Starting A Successful Project

Google

Diploma - Management of Olympic Sport Organizations

International Olympic Committee
2021

Certificate of Higher Education - Digital Marketing

Digital Marketing Institute
2019 - 2019

Skills

  • Marketing Strategy
  • Brand Management
  • Team Management
  • Marketing Communications
  • Negotiation
  • Consumer Insights Analysis
  • Brand Experience and Activation
  • Promotions planning skills
  • Budget control
  • Knowledge of Microsoft Office Suite

Languages

English
Native

Accomplishments

Key member of brand team that successfully increased the Digicel brand NPS score to +59 in 2022.
•Successfully increased the Digicel+ brand NPS from +29 in 2021 to +38 in 2022.
•Recognized for successful contribution to the development, launch and
multi-channel integration of Digicel 20 anniversary celebrations – covering internal and external activations.
•Integral role in the Digital Operator positioning for Digicel in 2020 – the largest ever transformation and rebranding of the company since inception.
•Successfully managed the of Digicel+ brand.
•Pivotal role in orchestrating new marketing and sponsorship strategies for Digicel, while reducing marketing OpEx by 15%.
•High-impact support for groundbreaking marketing campaigns that reached circa 2 million customers – Shake to Win, Double Dat, Quick Pick and Get Lit with LTE.
•Spearheaded annual growth of the Digicel Foundation 5K Night Run
by 138% - moving to13k participants in 2 years.

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Junior Brand Manager

Digicel Jamaica
04.2022 - Current

Masters - Strategic Marketing

London School of Business and Finance
01.2021 - 12.2022

Marketing Executive

Digicel Jamaica
07.2019 - Current

Sponsorship Executive

Digicel Jamaica
09.2017 - 06.2019

Marketing Coordinator

Digicel Jamaica
06.2016 - 08.2017

Special Projects Team Lead

Digicel Jamaica
10.2015 - 03.2016

Administrator

Pocket Rocket Foundation
04.2013 - 09.2020

Special Projects Team Lead

Sagicor Jamaica Limited
04.2013 - 04.2015

Accounting Clerk

St. Thomas Parish Library
11.2002 - 03.2005

BSc - Child Care and Development

University of Technology, University of Michigan

Certificate of Higher Education - Leading People and Teams Specialization

University of Michigan

Certificate of Higher Education - Sports Marketing

Northwestern University

Certificate of Higher Education - Leadership Through Marketing

Northwestern University

Certificate of Higher Education - Adaptability and Resilience

University of California

Certificate of Higher Education - Digital Transformation

University of Virginia

Certificate of Higher Education - Introduction to Data Analytics

IBM

Certificate of Higher Education - Leadership Transformations: Manage Change

Macquarie University

Certificate of Higher Education - Project Initiation: Starting A Successful Project

Google

Diploma - Management of Olympic Sport Organizations

International Olympic Committee

Certificate of Higher Education - Digital Marketing

Digital Marketing Institute
2019 - 2019
Kaydean Webley