An innovative marketing specialist with over 7 years' experience with deep understanding of the telecommunications industry ad proven success of driving market growth through a meticulous strategy and thorough market research. Skilled at coordinating, organizing, and directing consumer marketing activities within budget, while skillfully managing stakeholder relations and expectations. Utilizes effective project management skills and a collaborative communication approach to manage internal teams and relate to a diverse clientele.
● Lead the selection process for scholarship recipients. Organized distribution of funds to scholarship recipients and ensured adherence to criteria for scholarship.
● Organized events including the Shelly Ann Fraser Pryce Christmas Treat and other community initiatives.
Prepared financial books and statements.
Prepared payroll.
Prepared income and expenditure reports and other required duties.
Supervised staff on weekends.
Key member of brand team that successfully increased the Digicel brand NPS score to +59 in 2022.
•Successfully increased the Digicel+ brand NPS from +29 in 2021 to +38 in 2022.
•Recognized for successful contribution to the development, launch and
multi-channel integration of Digicel 20 anniversary celebrations – covering internal and external activations.
•Integral role in the Digital Operator positioning for Digicel in 2020 – the largest ever transformation and rebranding of the company since inception.
•Successfully managed the of Digicel+ brand.
•Pivotal role in orchestrating new marketing and sponsorship strategies for Digicel, while reducing marketing OpEx by 15%.
•High-impact support for groundbreaking marketing campaigns that reached circa 2 million customers – Shake to Win, Double Dat, Quick Pick and Get Lit with LTE.
•Spearheaded annual growth of the Digicel Foundation 5K Night Run
by 138% - moving to13k participants in 2 years.