KAYDEE MANES
Sr. Director
Salt Lake City,UT
Summary
Dedicated Sr. Director offering 6+ years of experience as a purpose driven leader, aiming to find an organization with the same ethos of finding a balance between social impact, sustainability and business. Gifted communicator with a dynamic and persistent personality, diplomatic nature, and relationship-driven mentality.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Director of Human Resources & Area Supervisor
WorkToLive, LLC
Salt Lake City, Utah
06.2018 - Current
- Managed and processed payroll on bi-weekly basis.
- Liaised between multiple business divisions to improve communications.
- Wrote and distributed internal communication regarding employee benefits, company policies, and other various updates.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Owned “people experience” for employees, ensuring fair rates of pay, hours, and wide range of employee benefits.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
- Oversaw operations at remote Utah location, traveling up to 10 hours weekly.
Director of Client Success
Slingshot, Inc.
Orem, UT
10.2015 - 06.2018
- Founded “client success” department within high-growth start-up environment, became first female executive and reported directly to CEO.
- Directly maintained relationships with high revenue clients (1M+ in annual revenue) and advocated for client needs in cross-departmental discussions.
- Moved seamlessly from strategic, innovative and big picture perspective to finest details and delivered operational success.
- Tracked and supported delivery of partner-facing support operations, reported metrics, managed escalation and optimized client experiences.
- Implemented several client initiatives, including use of “Net Promoter Score”, which led to increased client retention and satisfaction.
- Wrote and distributed newsletter communication to existing and potential client sales funnel.
- Hired, trained, and managed high-level team of client success managers.
Marketing Intern
Moroch Partners
Salt Lake City, UT
01.2015 - 05.2015
- Managed direct communication with 20+ clients and assisted with large corporate partnerships.
- Conducted market research of client competitors.
- Created professional business correspondence, spreadsheets and presentations.
- Contributed to mock-ups, email campaigns and social media content.
- Wrote interesting copy with eye for current trends and viral potential.
Education
Master of Arts - Social Entrepreneurship
Goldsmith's College, University of London
London, England 09.2018 - 09.2019
Bachelor of Science - Marketing
Utah Valley University
Orem, UT 08.2013 - 05.2017
Skills
Equal Opportunities Facilitation
Project Management
Interpersonal and Client Communications
Business Growth Strategies
Business Correspondence
Collaboration
Flexible & Adaptable
Fast Learner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If one is lucky, a solitary fantasy can totally transform one million realities.
Maya Angelou
Timeline
Master of Arts - Social Entrepreneurship
Goldsmith's College, University of London
09.2018 - 09.2019
Director of Human Resources & Area Supervisor
WorkToLive, LLC
06.2018 - Current
Director of Client Success
Slingshot, Inc.
10.2015 - 06.2018
Marketing Intern
Moroch Partners
01.2015 - 05.2015
Bachelor of Science - Marketing
Utah Valley University
08.2013 - 05.2017