Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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KAYDEE MANES

KAYDEE MANES

Sr. Director
Salt Lake City,UT

Summary

Dedicated Sr. Director offering 6+ years of experience as a purpose driven leader, aiming to find an organization with the same ethos of finding a balance between social impact, sustainability and business. Gifted communicator with a dynamic and persistent personality, diplomatic nature, and relationship-driven mentality.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

Director of Human Resources & Area Supervisor

WorkToLive, LLC
Salt Lake City, Utah
06.2018 - Current
  • Managed and processed payroll on bi-weekly basis.
  • Liaised between multiple business divisions to improve communications.
  • Wrote and distributed internal communication regarding employee benefits, company policies, and other various updates.
  • Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
  • Owned “people experience” for employees, ensuring fair rates of pay, hours, and wide range of employee benefits.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
  • Oversaw operations at remote Utah location, traveling up to 10 hours weekly.

Director of Client Success

Slingshot, Inc.
Orem, UT
10.2015 - 06.2018
  • Founded “client success” department within high-growth start-up environment, became first female executive and reported directly to CEO.
  • Directly maintained relationships with high revenue clients (1M+ in annual revenue) and advocated for client needs in cross-departmental discussions.
  • Moved seamlessly from strategic, innovative and big picture perspective to finest details and delivered operational success.
  • Tracked and supported delivery of partner-facing support operations, reported metrics, managed escalation and optimized client experiences.
  • Implemented several client initiatives, including use of “Net Promoter Score”, which led to increased client retention and satisfaction.
  • Wrote and distributed newsletter communication to existing and potential client sales funnel.
  • Hired, trained, and managed high-level team of client success managers.

Marketing Intern

Moroch Partners
Salt Lake City, UT
01.2015 - 05.2015
  • Managed direct communication with 20+ clients and assisted with large corporate partnerships.
  • Conducted market research of client competitors.
  • Created professional business correspondence, spreadsheets and presentations.
  • Contributed to mock-ups, email campaigns and social media content.
  • Wrote interesting copy with eye for current trends and viral potential.

Education

Master of Arts - Social Entrepreneurship

Goldsmith's College, University of London
London, England
09.2018 - 09.2019

Bachelor of Science - Marketing

Utah Valley University
Orem, UT
08.2013 - 05.2017

Skills

Equal Opportunities Facilitation

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If one is lucky, a solitary fantasy can totally transform one million realities.
Maya Angelou

Timeline

Master of Arts - Social Entrepreneurship

Goldsmith's College, University of London
09.2018 - 09.2019

Director of Human Resources & Area Supervisor

WorkToLive, LLC
06.2018 - Current

Director of Client Success

Slingshot, Inc.
10.2015 - 06.2018

Marketing Intern

Moroch Partners
01.2015 - 05.2015

Bachelor of Science - Marketing

Utah Valley University
08.2013 - 05.2017

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KAYDEE MANESSr. Director