Detail-oriented Certified Nursing Assistant skilled in training new staff and maintaining high standards of resident care. Known for effective communication and a proactive approach to patient needs, contributing to a positive healthcare environment.
Overview
9
9
years of professional experience
Work History
certified Nursing Assistant
dunlap specialty care nursing home
Dunlap, Iowa
07.2024 - Current
Monitored vital signs and reported changes to nursing staff promptly.
Assisted residents with daily living activities and personal care needs.
Answered call lights promptly and responded to patient needs accordingly.
Maintained a clean and safe environment for all residents and staff.
Documented resident care accurately in electronic health records system.
Trained new staff on best practices for resident care and safety protocols.
Certified Nursing Assistant
GrapeTree Medical Staffing
Council Bluffs, Iowa
01.2022 - 01.2025
Supported residents with daily living activities and personal care needs to enhance comfort and well-being.
Ensured cleanliness and safety of resident living areas and common spaces, promoting a healthy environment.
Monitored physical and emotional changes in patient conditions.
Front Desk Receptionist
Cobblestone Hotel and Suites
Denison, Iowa
05.2021 - 03.2022
Managed guest check-ins and check-outs efficiently at a busy hotel front desk.
Handled reservations using property management systems and ensured accurate bookings.
Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
Resolved customer complaints in a timely manner while following company policies and procedures.
Coordinated with housekeeping to ensure rooms met quality standards for arriving guests.
Processed payments and maintained accurate cash handling procedures during shifts.
Maintained a clean and organized front desk area to enhance guest experience and satisfaction.
Certified Nursing Assistant
Eventide Nursing Home
Denison, Iowa
12.2016 - 05.2020
Assisted residents with daily living activities and personal care needs.
Maintained cleanliness and safety of resident living areas and common spaces.
Communicated effectively with residents and families about care plans.
Collaborated with healthcare team to ensure quality resident care.
Documented patient information accurately in electronic health records systems.
Answered call lights promptly and responded to patient needs accordingly.