KayDee Wright
Sandy,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Seasoned Pharmacy Technician with more than 4 years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Smiths Food And Drug
Daybreak, UT
03.2018 - Current
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Restocked shelves with new supplies of medications as needed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Organized work areas so that everything was easily accessible when needed.
- Assisted in training new employees on pharmacy procedures.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Manager
Hobby Lobby
South Jordan, UT
08.2015 - 03.2018
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Handyman Helper
hdwrkiman
Herriman, UT
02.2007 - 06.2017
- Assisted handyman with a variety of maintenance and repair tasks, including painting, carpentry, plumbing, electrical work, and appliance installation.
- Conducted daily inspections of tools and equipment to ensure proper functioning.
- Gathered supplies for projects as requested by the handyman.
- Transported materials to job sites using company vehicles.
- Cleaned up work areas after each job was completed.
- Inspected walls and floors for damage or deterioration before repairs were made.
- Installed fixtures such as shelves, cabinets, and doors in homes or businesses.
- Ensured that all safety protocols were followed while working on jobsites.
- Repaired damaged drywall or plasterboard surfaces prior to painting.
- Assembled furniture according to manufacturer's instructions.
- Performed minor landscaping duties such as mowing lawns, trimming trees and shrubs, raking leaves.
- Operated power tools such as drills and saws safely while completing projects.
- Unloaded delivery trucks of building materials at job sites.
- Provided customer service to clients during home visits.
- Performed routine maintenance activities such as changing light bulbs or replacing faucets.
- Utilized ladders safely while performing tasks at heights above ground level.
- Operated hand and power tools to complete repairs.
- Kept interior and exterior of buildings clean, safe and welcoming.
- Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.
- Used professional grade tools and equipment to perform wide range of handyman services.
Imaginations Facilitator
Gateway Children's museum
Salt Lake City, UT
10.2013 - 08.2015
- Provided feedback on team performance, identifying areas for improvement.
- Organized and maintained a safe, clean, and developmentally appropriate environment for children.
- Monitored children's play activities to ensure safety.
- Created lesson plans that incorporated activities to stimulate physical, social, emotional, cognitive growth of the children.
- Ensured proper supervision of all activities including outdoor playtime.
- Engaged children in creative play activities such as art projects, music time, story time.
- Participated in field trips with the daycare group to provide additional learning opportunities for the kids.
- Conducted reading classes for children to build foundational knowledge.
- Assisted children in development of social, communication and problem-solving skills.
Education
High School Diploma -
Herriman High School
Herriman, UT06-2017
Some College (No Degree) - Accounting And Computer Science
Salt Lake Community College
Salt Lake City, UTSkills
- Supply Restocking
- Order Verification
- Drug Inventory Control
- Prescription Filling
- Billing support
- Medication Dispensing
- Workflow Optimization
- Insurance Billing
- Drug Inventory Management
- Resolving customer issues
- Point of sale systems proficiency
- Problem-solving skills
- Patient education and counseling
- Quality assurance and control
- Pharmacy operations
- HIPAA
- Insurance processing
- Data Entry
- Patient Profile Setup
- Customer Service
- Medication Documentation
- Inventory Management
- Teamwork and Collaboration
- Attention to Detail
- Excellent Communication
- Team building
- Creative Thinking
- Professionalism
Affiliations
- Painting anything
- hiking
- cooking
- cleaning
- building legos
Certification
- PTCB certified
- BLS certified
Timeline
Pharmacy Technician
Smiths Food And Drug
03.2018 - Current
Manager
Hobby Lobby
08.2015 - 03.2018
Imaginations Facilitator
Gateway Children's museum
10.2013 - 08.2015
Handyman Helper
hdwrkiman
02.2007 - 06.2017
High School Diploma -
Herriman High School
Some College (No Degree) - Accounting And Computer Science
Salt Lake Community College
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