Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kaydeen shand

West Palm Beach,FL

Summary

Dynamic Care Coordinator and HR Manager at Right at Home, adept at enhancing employee satisfaction and retention through strategic policy development. Proven expertise in HIPAA compliance and multidisciplinary team collaboration, ensuring optimal patient care and operational efficiency. Recognized for fostering strong client relationships and implementing effective care plans.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Care Coordinator/ Hr Manager

Right at Home
10.2017 - 06.2025
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration, and general liability.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Devised hiring and recruitment policies for 400-employee company.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.

Inventory Specialist

RGIS Inventory Services
02.2014 - 06.2017
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.

CNA

Expert Care Home Health Registry
04.2015 - 02.2017
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in an assisted living facility and delivered high-quality support to meet needs.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Associate of Science - Nursing

HCI College
West Palm Beach, FL
09-2026

Nursing

Palm Beach State College
Lake Worth, FL
03-2024

Boynton Beach Community High School
Boynton Beach, FL
05-2012

Skills

  • Medical terminology
  • Organizational skills
  • HIPAA compliance
  • Time management
  • Community outreach
  • Cultural sensitivity
  • Documentation proficiency
  • Quality assurance
  • Healthcare operations
  • Scheduling
  • Problem-solving
  • Care planning
  • Healthcare
  • Goal setting
  • Multitasking and organization

Certification

  • Licensed Certified Nursing Assistant in the State of Florida

Languages

English
Full Professional

Timeline

Care Coordinator/ Hr Manager

Right at Home
10.2017 - 06.2025

CNA

Expert Care Home Health Registry
04.2015 - 02.2017

Inventory Specialist

RGIS Inventory Services
02.2014 - 06.2017

Associate of Science - Nursing

HCI College

Nursing

Palm Beach State College

Boynton Beach Community High School