Dedicated professional with over three years of experience in retail customer service and school supervision. Expertise in effective communication, maintaining organized environments, and collaborating with teams to enhance customer satisfaction. Committed to fostering safety and organization while supporting organizational goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Michael's Craft Store
Chino, California
02.2023 - Current
Provided friendly and professional customer service while assisting shoppers with merchandise and product inquiries.
Guided customers in locating products and making informed purchasing decisions.
Addressed customer concerns professionally to foster positive shopping experiences.
Assist and supervise customers at self-checkout stations, providing guidance with scanning merchandise, completing purchases, and processing payments.
Resolved self-checkout issues and answered customer questions to enhance checkout efficiency.
Monitor self-checkout lines, assist with customer flow, and help minimize wait times during busy store hours.
Operate cash registers and process customer transactions accurately.
Playground Supervisor
Chino Valley Unified School District/ Legacy Academy
Chino, California
08.2023 - Current
Supervise students during assigned playground and recreational periods to promote a safe school environment.
Monitored student activities, promoting appropriate behavior and fostering positive interactions.
Enforce school safety procedures, playground rules, and behavioral expectations.
Facilitated resolution of minor conflicts among students through respectful communication.
Communicate concerns and incidents to appropriate school personnel.
Collaborated with teachers, administrators, and school staff to enhance student safety and well-being.
Demonstrate patience, attentiveness, and sound judgment when supervising students.
Education
High School Graduate -
Chino Hills High School
05-2022
Skills
Customer Service & Communication
Checkout troubleshooting
Cash handling
Customer Engagement
Retail Store Operations
Inventory management
Problem-Solving
Time Management
Dependability & Professionalism
Team collaboration
Conflict Resolution
Organizational skills
Timeline
Playground Supervisor
Chino Valley Unified School District/ Legacy Academy