Summary
Overview
Work History
Education
Skills
Certification
References
Personal Information
Timeline
Generic
KAYDEN CARDINEZ

KAYDEN CARDINEZ

Saint Leo

Summary

Growth-oriented and ambitious individual with a determination for success. Equipped with a plethora of skills and the ability to work well under pressure. Enthusiastic and eager to gain professional experiences. I would be an asset to your establishment. Skilled in various aspects of cargo ramp operations including loading and unloading freight, operating ground support equipment, and ensuring safety regulations are adhered to. Strong multitasker with experience handling time-sensitive materials in high-pressure environments. Demonstrated ability to improve efficiency and streamline processes for faster cargo turnaround times. Team player with strong communication skills and commitment to maintaining a safe work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cargo Ramp Agent

FedEx
Tampa
04.2025 - Current
  • Loaded and unloaded cargo from aircraft and vehicles efficiently.
  • Inspected cargo for damage and ensured proper handling procedures.
  • Operated ground support equipment for safe cargo operations.
  • Coordinated with team members to maintain workflow during peak hours.
  • Assisted in training new employees on safety standards and procedures.
  • Loaded cargo onto aircraft using forklifts and other equipment.

Seasonal Warehouse Associate

Lowes's
Zephyrhills
09.2024 - 12.2025
  • Operated forklifts to move materials and products efficiently throughout the warehouse.
  • Received and inspected incoming shipments for quality and accuracy.
  • Stocked shelves and organized inventory to facilitate easy access and retrieval.
  • Operated electric pallet jack to efficiently transport items within the warehouse.
  • Collaborated with team members to complete high-volume order picking tasks.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.

Seasonal Customer Service Representative (Remote)

Alorica
Saint Leo
12.2024 - 04.2025
  • Assisted customers with inquiries and resolved issues promptly.
  • Coordinated with team members to ensure efficient workflow in service delivery.
  • Reviewed client documentation to ensure compliance with tax regulations and requirements.
  • Prepared individual and corporate tax returns using various accounting software tools.
  • Assisted clients in understanding tax liabilities and available deductions effectively.

Customer Service Representative

Alorica
Brooklyn
02.2023 - 08.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Fulfillment Problem Solver

Amazon
Staten Island
09.2022 - 02.2023
  • Investigated and analyzed data from multiple sources to identify trends and root causes of problems.
  • Developed processes, procedures, and strategies for problem resolution and prevention.
  • Gained practical knowledge working together with site managers, face to face, and accomplishing tasks.
  • Hands-on experience working under pressure and taking on leadership roles throughout the warehouse, approved by managers.

Fresh Associate/ Problem Solver

Amazon
Brooklyn
01.2022 - 10.2022
  • Obtained useful practice in the area of a Amazon Problem Solver using computers and Amazon’s network
  • Gained practical knowledge working together with site managers face to face to accomplish tasks
  • Had hands-on experience working under pressure and taking on leadership roles through out the warehouse approved by managers
  • Further developed skills in the areas of leadership, innovation and working as a team leader

Education

High School Diploma -

NorthGate College
St. Augustine, Trinidad W.I.
07.2021

Skills

  • Verbal & Written Communication
  • Leadership
  • Problem solving
  • Organisation
  • Time management
  • Teamwork
  • Flexibility
  • Proficient in MS Suite Programs
  • Cargo handling
  • Team coordination
  • Customer service
  • Order fulfillment
  • Shipment inspection
  • Forklift operation

Certification

CARIBBEAN SECONDARY EDUCATION CERTIFICATE (CSEC) ‘O’ LEVEL PASSES, Principles of Business, Grade I, Mathematics, Grade II, Human and Social Biology, Grade II, Information Technology, Grade II, English A, Grade III, Geography, Grade III

References

  • Mary Gerson, Case Manager Associate, Metroplus Health Plan, +1 (347) 355-9011
  • Carril Cooper-Wales, RN, DHV, LM, BSc Nursing, Community Liaison Unit, Sangre Grande Hospital, Eastern Regional Health Authority, carrysweetie@yahoo.com, +1 (868) 370-9800, +1 (868) 226-9719

Personal Information

Timeline

Cargo Ramp Agent

FedEx
04.2025 - Current

Seasonal Customer Service Representative (Remote)

Alorica
12.2024 - 04.2025

Seasonal Warehouse Associate

Lowes's
09.2024 - 12.2025

Customer Service Representative

Alorica
02.2023 - 08.2024

Fulfillment Problem Solver

Amazon
09.2022 - 02.2023

Fresh Associate/ Problem Solver

Amazon
01.2022 - 10.2022

High School Diploma -

NorthGate College

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KAYDEN CARDINEZ