Summary
Overview
Work History
Education
Skills
State
City
Timeline
Generic

Kayden Johnson

Blountville,TN

Summary

I am studying Master of Business Administration at East Tennessee State University . I am seeking a part time or full time opportunity in an Administrative or Human Resources position.

Overview

6
6
years of professional experience

Work History

Server

Texas Roadhouse
01.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Chilis
11.2023 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

General Laborer

Before and After LLC.
03.2023 - 11.2023
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Increased productivity with effective communication and collaboration among team members.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.

Human Resources Co-Op

Bell
09.2022 - 03.2023
  • Filing documents into employee’s personnel files in OnBase
  • Setting up interview process: helping hiring managers create questions based on competencies, training interview teams, setting up interviews, etc.)
  • Recruiting: creating job descriptions with hiring manager, posting job requisition on Taleo (recruiting website), keeping track of applicants, and assuring they are qualified before being sent through to hiring manager
  • Assisting supervisors with support in employee relation issues
  • Responsible for tracking employee mid-year and end-year evaluations for merit planning
  • Working with Compensation to create new pay to for an internal employee when accepted for a new role, regarding compa-ratio, peer comparison, and experience
  • Served as a reliable point of contact between departments, maintaining open lines of communication for efficient workflow coordination.
  • Managed multiple tasks simultaneously, ensuring timely completion of all assigned responsibilities within deadlines.
  • Improved team collaboration through regular progress meetings and transparent sharing of information.

Personal Trainer

Anytime Fitness
04.2022 - 09.2022
  • Assisted individuals achieve lifestyle, nutrition, and health goals
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.

Host, To-Go Specialist, and Server

Longhorn Steakhouse
02.2021 - 12.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Brand Ambassador

American Eagle Outfitters
11.2019 - 02.2021
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Host

Riverfront Seafood Company
08.2018 - 02.2021
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.


Education

MBA -

East Tennessee State University
Johnson City, TN
05.2025

Bachelor of Business Management -

East Tennessee State University
05.2023

Associate Degree of Social Work -

Northeast State Community College
05.2021

Skills

  • Personnel and Human Resources
  • Active listening
  • Critical thinking
  • Monitoring
  • Critical coordination
  • Instructing
  • Service orientation
  • Judgement and decision making
  • Inductive reasoning

State

TN

City

Blountville

Timeline

Server

Texas Roadhouse
01.2024 - Current

Server

Chilis
11.2023 - 02.2024

General Laborer

Before and After LLC.
03.2023 - 11.2023

Human Resources Co-Op

Bell
09.2022 - 03.2023

Personal Trainer

Anytime Fitness
04.2022 - 09.2022

Host, To-Go Specialist, and Server

Longhorn Steakhouse
02.2021 - 12.2021

Brand Ambassador

American Eagle Outfitters
11.2019 - 02.2021

Host

Riverfront Seafood Company
08.2018 - 02.2021

MBA -

East Tennessee State University

Bachelor of Business Management -

East Tennessee State University

Associate Degree of Social Work -

Northeast State Community College

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Kayden Johnson