Kayden Ulsaver
Belvidere,IL
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
New Millennium Medical
Belvidere, IL
04.2023 - 10.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Analyzed customer accounts to determine appropriate collection action.
- Negotiated payment plans with customers.
- Followed up with customers via phone, email or mail regarding past due accounts.
- Provided excellent customer service when interacting with clients over the phone or in person.
- Reviewed aging reports regularly to identify delinquent accounts for follow-up actions.
- Performed other duties as assigned by management team.
Education
High School Diploma -
Belvidere High School
Belvidere, IL05-2023
Skills
- Records retrieval
- Filing
- Meeting planning
- Check processing
- Memo preparation
- Research
- Scheduling
- Resourceful
- Typing proficiency
- Highly organized
- Insurance eligibility verification
Languages
English
Professional
References
References available upon request.
Timeline
Administrative Assistant
New Millennium Medical
04.2023 - 10.2024
High School Diploma -
Belvidere High School
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