Dynamic professional with a proven track record at Fitness Time, excelling in organization and communication. Enhanced front desk efficiency and customer satisfaction through effective collaboration and problem-solving.
Experienced with curriculum development, ensuring educational content meets all necessary standards and engages students. Utilizes range of teaching methods to address different learning styles, promoting well-rounded understanding of subjects. Strong understanding of classroom management techniques to maintain productive and respectful learning environment.
Overview
6
6
years of professional experience
Work History
Receptionist
Fitness Time
08.2025 - 09.2025
Greeted visitors
Managed phone calls
Collaborated with team members to improve front desk efficiency.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Communicated with clients, and updated client records.
Assisted with administrative tasks.
Provided information about services and company policies to clients.
Maintained cleanliness and organization of reception area for professionalism.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Lead Teacher
Sunshine House Early Learning Academy
02.2025 - 07.2025
Developed engaging lesson plans to enhance student learning and participation.
Implemented classroom management strategies to maintain a positive learning environment.
Collaborated with colleagues to design curriculum projects.
Assessed student progress through regular evaluations and feedback sessions.
Utilized educational technology tools to support interactive learning experiences.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Conferred with parents about student progress to boost family involvement and enhance student support.
Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Worked one-on-one with students and student teachers to increase overall classroom success.
Helped students explore concepts with engaging, learning-focused activities.
Developed and implemented classroom routines to address varying student needs.
Fostered student curiosity and interest through creative hands-on activities.
Restaurant Hostess
The Hare And Hound
02.2023 - 11.2024
Greeted and seated guests promptly, ensuring positive first impressions.
Managed reservation system, optimizing table assignments for efficiency.
Communicated wait times effectively to guests, enhancing customer satisfaction.
Assisted in maintaining cleanliness and organization of entrance and dining areas.
Collaborated with servers and kitchen staff to ensure smooth service flow.
Addressed guest inquiries and concerns with professionalism and courtesy.
Adapted quickly to changing situations during peak hours, maintaining high service standards.
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Checked in with servers to confirm preparedness before seating customers.
Prepared dining room for service by cleaning , organizing tables and placing table settings.
Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
Collected information from arriving customers to seat groups or place them on waitlist.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Complied with food safety and food hygiene regulations to safeguard public health.
Increased efficiency by organizing menus and updating daily specials boards before each shift.
Answered phone calls to take orders, give information and document reservations.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Assistant Teacher
Maximum Child Learning Center
07.2019 - 08.2022
Assisted lead teacher in developing lesson plans and educational materials.
Provided individualized support to students, fostering personal growth and academic success.
Implemented classroom management strategies to promote positive learning environments.
Coordinated with parents and guardians to discuss student progress and address concerns.
Supervised recess, lunch and daily student intake and dismissal.
Completed daily reports, meal count sheets, and attendance logs.
Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.