Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaydence Fergerson

College Station,TX

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.


Dependable EMT effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

EMT-Basic

Friona EMS
05.2024 - Current
  • Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
  • Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
  • Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Assessed patient conditions, maintaining calm demeanor in urgent situations.
  • Maintained up-to-date knowledge of protocols, procedures and medical advances.
  • Adapted quickly to dynamic situations by incorporating critical thinking skills and decisive actions when faced with rapidly changing conditions or new information about patients'' needs.

Hostess

Saltgrass Steakhouse
12.2021 - 05.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Exhibited strong organizational skills by maintaining accurate records of guest preferences and feedback to help inform future improvements in service quality.

Private Nanny

Private Family House
05.2022 - 08.2022
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.

Education

High School Diploma -

Amarillo High School
Amarillo, TX
05.2023

Skills

  • Emergency vehicle operation
  • Scene Safety
  • Airway Management
  • Bleeding control
  • Patient Assessments
  • CPR and First Aid
  • Telemetry monitoring
  • Customer Service
  • Team Collaboration
  • Effective Time Management
  • Detail Oriented
  • Approachable

Certification

  • EMT - Certified Emergency Medical Technician
  • NCET - ECG Technician

Timeline

EMT-Basic

Friona EMS
05.2024 - Current

Private Nanny

Private Family House
05.2022 - 08.2022

Hostess

Saltgrass Steakhouse
12.2021 - 05.2023

High School Diploma -

Amarillo High School

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Kaydence Fergerson