Summary
Overview
Work History
Education
Skills
Timeline
Kaydence Lynn

Kaydence Lynn

Troy,MO

Summary

Dynamic and results-oriented professional with extensive experience as a Crew Member at McDonald's and Jack in the Box, demonstrating exceptional customer service and teamwork skills. Excelled in fast-paced environments, significantly enhancing customer satisfaction and operational efficiency. Skilled in cash handling and safe food preparation, with a proven track record of improving sales and maintaining high standards of cleanliness and safety. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald's
04.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
  • Contributed to inventory management, minimizing food waste and controlling costs.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
  • Streamlined drive-thru operations, significantly reducing wait times for customers.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Observed customer purchases in line and differentiated between standard portions.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Crew Member

Jack in the Box
02.2021 - 08.2022
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Contributed to inventory management, minimizing food waste and controlling costs.
  • Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
  • Streamlined drive-thru operations, significantly reducing wait times for customers.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

General Studies -

New Horizons High School, Troy, MO
05.2024

Skills

  • Time Management
  • Problem-Solving
  • Customer Service
  • Teamwork and Collaboration
  • Clear Communication
  • Cash Handling
  • Cleaning
  • Customer Engagement
  • Taking Orders
  • Self-discipline
  • Interactive communication skills
  • Flexible Schedule
  • Safe Food Handling
  • Integrity and Honesty
  • Safety awareness
  • Initiative and Self-Motivation
  • Verbal and written communication
  • Leadership Qualities
  • Drive-Thru Operations
  • Food Preparation
  • Heavy Lifting
  • Learning Agility
  • Store Opening and Closing
  • Crew Leadership
  • Safety
  • Resilience and persistence
  • Hospitality service expertise
  • Valid Driver's License
  • Complex Problem-Solving
  • Visual Communication
  • Creativity and Innovation
  • Inventory Restocking
  • Order Management
  • Performance Improvement
  • Menu Memorization
  • Supplies Monitoring and Restocking
  • Telephone Etiquette
  • Cooking
  • Positive Company Representation
  • Food Running
  • Health Code Compliance
  • Beverage Preparation
  • Assertiveness
  • Equipment Maintenance
  • Ordering Procedures
  • Diversity awareness
  • Salesmanship
  • Influencing skills
  • Housekeeping
  • Inventory Counts
  • Point-of-sale transactions
  • Sales expertise
  • Quality Control Checks
  • Point of sale operation
  • Order delivery practices
  • Product Promotion
  • Production Line Work
  • Table setting knowledge
  • State regulations knowledge
  • Multitasking and Organization
  • Team Player
  • Adaptability and Flexibility
  • Cleaning and organization
  • Collaboration and Teamwork
  • Attention to Detail
  • Dependable and Cooperative
  • Critical Thinking
  • Cleaning and sanitation
  • Order Taking
  • Cleaning and sanitizing
  • Money Handling
  • Cash Register Operations
  • Decision-Making
  • Cash Register Operation
  • Guest service
  • Basic Math
  • Customer Relations
  • Food Safety
  • Team Leadership
  • Stocking and Replenishing
  • Payment Transactions
  • Stocking and Replenishment
  • Supply Restocking
  • Food and beverage preparation
  • Handling Complaints
  • Resolving Complaints
  • Foodservice
  • Food and Beverage Service
  • Payment Processing
  • Meal Preparation
  • Training and Motivation
  • Managing Orders and Deliveries
  • Cash Drawer Operations
  • Packaging and Labeling
  • Customer Needs Assessment
  • Opening and closing procedures
  • Customer Transactions
  • Food service standards

Timeline

Crew Member - McDonald's
04.2024 - Current
Crew Member - Jack in the Box
02.2021 - 08.2022
New Horizons High School - General Studies,
Kaydence Lynn