Summary
Overview
Work History
Education
Skills
Timeline
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Kaydence Wright

Scottsdale

Summary

Dynamic professional with a proven track record in customer service and teamwork, honed across roles at Zinburger Wine & Burger Bar and other esteemed venues. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional multi-tasking and relationship-building abilities. Committed to exceeding expectations with every task.

Overview

2025
2025
years of professional experience

Work History

Sales Associate

Old Navy
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Dock Staff Member

Catawba Island Club
  • Performed routine maintenance on dock equipment including cranes, forklifts, scales-extending their operational lifespan.
  • Managed inventory control systems, contributing to accurate tracking of stock levels and preventing shortages or overstocking situations.
  • Kept work area free of hazards and adhered to safe work practices.
  • Streamlined loading and unloading processes for improved efficiency and reduced wait times.
  • Assisted with emergency response procedures during incidents on the dock, ensuring the safety and well-being of all staff members involved.
  • Provided excellent customer service to clients, addressing concerns or issues promptly and professionally.
  • Assisted in training new staff members on company policies, safety guidelines, and equipment operation.
  • Assisted in docking boats
  • Assisted Club members in transportation, luggage and any other need from the club itself

Hostess

Moxies Bar & Grill
02.2025 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Server

Zinburger Wine & Burger Bar
07.2024 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Busser

Zinburger Wine & Burger Bar
07.2024 - 09.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Hostess

Zinburger Wine & Burger Bar
06.2024 - 09.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelors - Advertising And Graphic Design

Grand Canyon University
Phoenix, AZ

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Flexible schedule
  • Client service

Timeline

Hostess

Moxies Bar & Grill
02.2025 - Current

Server

Zinburger Wine & Burger Bar
07.2024 - 09.2024

Busser

Zinburger Wine & Burger Bar
07.2024 - 09.2024

Hostess

Zinburger Wine & Burger Bar
06.2024 - 09.2024

Sales Associate

Old Navy

Dock Staff Member

Catawba Island Club

Bachelors - Advertising And Graphic Design

Grand Canyon University

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Kaydence Wright