Summary
Overview
Work History
Education
Skills
Timeline
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Kaydence Xiong

Sacramento,CA

Summary

Ambitious and motivated, I am ready to pursue a dependable job with experience, and well-developed critical thinking, problem-solving, and organizational skills. Exceptional communicator and team player, trained in operating cash registers and serving customers. Goes above and beyond to serve guests, and promote loyalty.

Overview

3
3
years of professional experience

Work History

Cashier

La Bou
Elk Grove, CA
05.2023 - Current
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Helped with purchases and signed customers up for rewards program.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Issued receipts, refunds, credits or change due to customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Built and maintained productive relationships with employees.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Recognized by management for providing exceptional customer service.
  • Stocked shelves with merchandise when needed.

Crew Member

Wendy's
Sacramento, CA
05.2022 - 02.2023
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Upheld high standards of productivity and quality in operations.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Stocked shelves and cases with new or transferred items.
  • Served food quickly for positive guest experiences.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Organized and restocked supplies to support operations and team productivity.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Explained current promotional information and items to patrons.
  • Drove team success by quickly completing assigned tasks.

Education

High School Diploma -

Valley High School
Sacramento, CA
05.2023

Skills

  • Drive-thru operations
  • Order taking
  • Supplies monitoring
  • Store opening and closing
  • Customer service
  • Clear communication
  • Team collaboration
  • Order and delivery management
  • Cash drawer operations
  • Payment processing
  • Adaptability and flexibility
  • Time management
  • Stock replenishment
  • Dependability and cooperation
  • Multitasking and organization
  • Cash handling
  • Attention to detail

Timeline

Cashier

La Bou
05.2023 - Current

Crew Member

Wendy's
05.2022 - 02.2023

High School Diploma -

Valley High School

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Kaydence Xiong