Kayden Luz Silva
Chico,CA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Inventory Associate
WIS International
09.2022 - Current
- Take inventory of many different locations, travel for work and travel out of state, count and take information of the products in the store
- Completed physical inventory counts each month.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
Shipping and Receiving Associate
Tilly's
04.2023 - 09.2023
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Organized storage areas.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Reviewed order data to verify transactions and shipping dates.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assistant Manager
Hassan & Sons
01.2022 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Developed strategy to increase sales and drive profits.
- Monitored security to protect employees, customers and property.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Handled customer complaints
Sales Associate
The Gap Factory Outlet
10.2021 - 01.2022
- Responsibilities consisted of handling shipment and back stock
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Translating for those who couldn’t speak Spanish and working the cashier.
OP Picker
Amazon
02.2021 - 04.2021
- Pulled orders quickly to maintain demanding productivity goals.
- Worked fast to meet assigned daily picking quotas.
- Followed safety protocols and procedures to minimize workplace accidents.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Sorted and organized items in designated areas for easy access.
- Scanned and verified UPC codes for all products to aid in identification.
- Utilized voice pick technology to increase order accuracy.
- Picked and packed order items.
Lube Technician
Merit All Star
02.2020 - 01.2021
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Greeted customers and answered questions about oil changes and other services.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
Detailer/warehouse Worker/ Sales Associate
Merit Logistics
01.2018 - 01.2021
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Checked packages and merchandise for damage and notified vendors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Washed cars and trucks daily for auto dealership.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Provided exceptional customer service and addressed customer inquiries.
- Reported daily work progress and encountered problems to management.
- Restored luster to vehicle interiors, including upholstery and vinyl.
Education
High school diploma -
Vista Del Lago High School
Moreno Valley, CA05.2019
Skills
- Communication skills
- Fast learner
- Time management
- Leadership
- Customer service
- Sales
- Proper Storage Procedures
- Production Targets
- Inventory Tracking
- Shipping and Packaging
- Stocking and Replenishing
- Cash Handling Accuracy
- Excellent People Skills
- Staff Development
- Customer Relationship Management
- Financial Management
- Staff Management training and supervision
- Recruiting and Interviewing
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Shipping and Receiving Associate
Tilly's
04.2023 - 09.2023
Inventory Associate
WIS International
09.2022 - Current
Assistant Manager
Hassan & Sons
01.2022 - 07.2022
Sales Associate
The Gap Factory Outlet
10.2021 - 01.2022
OP Picker
Amazon
02.2021 - 04.2021
Lube Technician
Merit All Star
02.2020 - 01.2021
Detailer/warehouse Worker/ Sales Associate
Merit Logistics
01.2018 - 01.2021
High school diploma -
Vista Del Lago High School
Similar Profiles
Jeliysa WilsonJeliysa Wilson
Inventory Supervisor at WIS InternationalInventory Supervisor at WIS International
Iicess MontgomeryIicess Montgomery
Inventory Associate at WIS InternationalInventory Associate at WIS International
Carrie BishopCarrie Bishop
Inventory Specialist at Wis InternationalInventory Specialist at Wis International
Bhumit PatelBhumit Patel
Inventory Associate, Part-Time at WIS InternationalInventory Associate, Part-Time at WIS International
Michael TaylorMichael Taylor
Player Development Manager at Rolling Hills CasinoPlayer Development Manager at Rolling Hills Casino