Kaydon Mitchell

Experienced in installing, configuring and testing hardware and software systems. Proficient in inventory management, ensuring optimal stock levels and timely procurement of supplies. Skilled in maintaining detailed records of repairs, replacements, upgrades, and training new technicians in equipment handling and troubleshooting.

Conducted door-to-door outreach in hail-affected areas to identify potential property damage. Performed detailed property inspections to assess roofing damage and provided homeowners with expert guidance on filing insurance claims. Served as a primary point of contact, ensuring seamless communication and support throughout the roofing process from inspection to project completion.

Managed a sales team with responsibilities including overseeing attendance, monitoring and maintaining performance metrics, and organizing engagement events to foster a positive work environment. Provided individualized coaching to team members, focusing on enhancing their sales skills and achieving performance goals, while promoting their growth as well-rounded sales professionals.

Handled incoming calls from prospective customers to promote and sell HughesNet WiFi plans. Consistently achieved top sales performance, demonstrating strong product knowledge, effective communication, and a results-driven approach.

Diagnosed and resolved technical issues with Apple products while addressing customer inquiries with professionalism and expertise. Assisted customers in identifying and selecting appropriate products to meet their needs, and ensured a clean and organized store environment to enhance the overall customer experience.