Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaye-Jordan Cortez

Victoria

Summary

My Name is Kaye Jordan Cortez I am 34 years old from Victoria, Tx. I come from a background of sales, retail, management, customer service, and restaurant experience. My past experience are positioned in Sales and Marketing where in education, experience and skills can be efficiently utilized to increase the sales volume and profitability of the firm. Build a strong distribution network for achieving greater market development by fulfilling functions. my skills and experience can be effectively utilized for increased profitability and product sales volume by developing a dynamic team. I like communicating and interacting with customers and people. Also i create sales business strategies and develop existing customer sales, marketing tools and product launching. Success use my sales and marketing oriented skills in the best possible way for achieving the company’s sales goals. Although I am open to new ideas, new positions in companies that gives me a chance to grow and seek new opportunities as an individual. Also i have about a year of experience in laundry,and cleaners.

Overview

17
17
years of professional experience

Work History

Assitant Manager

Pizza Hut
10.2023 - 07.2024

Opening Store, Clocking in employees and observing the floor and operations, Generating sales, keeping the quotas up daily. Customer service, taking orders, online, over phone and in person. Inventory count, Meal prep for the next day. Keeping the store clean and counting the draw for each shift, and Delivering orders.

Sales Manager

Ibrands
01.2019 - 10.2020
  • Generating the new store
  • the new inventory skus, actual inventory that will automatically be bought from the stores budget and sent to store weekly & monthly
  • planograms for the cell phone case show for shelves
  • generated a p.o.s system because it was the second store created from Ibrands.
  • Overviewing about 10 or so employees, hours,pay, performace,goals, attitudes and so forth.
  • Using cash register for sales, returns, exchanges and daily reports
  • counting drawers, making schedules, paychecks, meeting information

Seasonal

Target
09.2019 - 03.2020
  • working in toddler section, stocking selves, talking to customers about there items they are interested in.
  • Warehouse, inventory count, and stocking the back warehouse
  • pushing carts, returning carts
  • opening and closing store , daily plans

Resident Assistant

Greatwood Homes of Victoria
01.2017 - 01.2019
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored student behavior and responded to disciplinary issues in accordance with established policies.
  • Coordinated activities and events to create safe, positive and inclusive environment.
  • Assisted residents in preparing for activity and social programs.

Certified Nursing Assistant

Sodalis Senior Care
01.2017 - 01.2019
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Cashier

Chipotle
02.2016 - 12.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Performed cash, card, and check transactions to complete customer purchases.

Assistant Manager

Hibbetts Sport
04.2015 - 11.2016
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established team priorities, maintained schedules and monitored performance.
  • Managed senior-level personnel working in marketing and sales capacities.

Laundry Attendant

Kloesels Cleaners
06.2015 - 09.2016
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Collected soiled linens and clothing and pretreated stains.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Used irons and iron boards to press clothing, folding and organizing garments.
  • Used POS system to collect payments from customers, providing invoice for proof of transaction.

Car Sales Manager

Reliable Cars And Trucks
12.2013 - 12.2014
  • Improved overall customer buying experience to safeguard dealership revenue.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Organized promotional events and interacted with community to increase sales volume.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Sales Manager

Furniture Hutt Sales And Lease
01.2010 - 12.2013
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Tagging items and Inventory counts, Approval, Referral calls,
  • Collections call up to 3 times daily.
  • Taking payments and collecting payments by going to houses to pick up payments
  • Telemarketing inside and outside sales
  • Managed accounts to retain existing relationships and grow share of business.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Built relationships with customers and community to establish long-term business growth.
  • Organized promotional events and interacted with community to increase sales volume.

Assistant Manager

Rac Acceptance
12.2008 - 03.2011
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Giving sales pitches to sell our product to services
  • Approving customers and writing up contracts
  • Setting up deliveres and repossessing furniture

Jewelry Consultant

Gordons Jewelers
04.2007 - 11.2009
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Estimated repair costs based on expected labor and materials requirements.
  • Supported sales team with accurate service pricing and work descriptions.
  • Managed and strengthened operations
  • Conducted thorough inspections and cleanings of jewelry items to evaluate expected durability and construction quality.
  • Conferred with customers about jewelry preferences and sizing requirements to understand needs.
  • Created jewelry from materials such as gold or platinum and precious or semiprecious stones.

Education

Ceritifed Nursing Assistant - C.N.A

Savant Achievement Center
San Antonio, TX
06-2017

GED -

G.E.D
Victoria Tx
05-2009

Skills

  • Sales management
  • Marketing
  • Employee Training
  • Communication Skills
  • Customer Relations
  • Verbal and written communication
  • Customer service and satisfaction
  • Drawer balancing
  • Point of sale operation
  • Cash register systems
  • Cash handling and management
  • Hands-on personal care
  • Preparing meals
  • Patient Care
  • Healthcare ethics
  • Inventory Management
  • Stocking inventory
  • Planograms
  • Laundry services
  • Restaurant operations management
  • Employee schedule management
  • Cash handling
  • Food handling
  • Assisting with personal grooming
  • Compassionate caregiver
  • Helping with medication
  • Vital sign recording
  • Warehousing functions
  • Retail sales customer service
  • Merchandise upselling
  • Sales expertise

Timeline

Assitant Manager

Pizza Hut
10.2023 - 07.2024

Seasonal

Target
09.2019 - 03.2020

Sales Manager

Ibrands
01.2019 - 10.2020

Resident Assistant

Greatwood Homes of Victoria
01.2017 - 01.2019

Certified Nursing Assistant

Sodalis Senior Care
01.2017 - 01.2019

Cashier

Chipotle
02.2016 - 12.2017

Laundry Attendant

Kloesels Cleaners
06.2015 - 09.2016

Assistant Manager

Hibbetts Sport
04.2015 - 11.2016

Car Sales Manager

Reliable Cars And Trucks
12.2013 - 12.2014

Sales Manager

Furniture Hutt Sales And Lease
01.2010 - 12.2013

Assistant Manager

Rac Acceptance
12.2008 - 03.2011

Jewelry Consultant

Gordons Jewelers
04.2007 - 11.2009

Ceritifed Nursing Assistant - C.N.A

Savant Achievement Center

GED -

G.E.D
Kaye-Jordan Cortez