Uniquely balancing logic and heart with a passion for leading and teaching, my focused efforts deliver measurable results that make a positive difference in the lives of others, equating to customer acquisition and retention, increased sales, and a healthy company culture.
Hi, I’m
Kaye Herbert
Austin,Tx
Summary
Overview
19
years of professional experience
Work History
Valor EducationAustin, Tx
Apprentice Teacher
03.2022 - 05.2023
Job overview
- Created lesson plans to incorporate mandated topics and include immersive activities for student engagement.
- Thoughtfully analyzed student behavior and data in order to create and implement effective intervention support.
- Utilized behavior management skills to foster environment conducive to student learning.
- Implemented questioning and discussion techniques to encourage student participation and knowledge acquisition.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Participated in workshops, trainings and conferences to improve educational skills.
Red Oak AcademyAustin, Tx
Teaching Dean of Elementary
08.2018 - 03.2022
Job overview
- Adapted teaching methods, curriculum, and instructional materials to accommodate individual needs of scholars.
- Coordinated group field trips and teacher retreats, in addition to providing weekly play therapy sessions.
- Participated in training and development sessions to improve teaching practices and learn new techniques.
- Tutored individuals and groups with creativity and patience to help clients reach educational goals.
- Collaborated with parents to determine student needs, develop tutoring plans and assess student progress.
- Utilized positive reinforcement techniques to encourage and motivate students.
- Directed end-to-end event planning process through meetings, walk-throughs and day-of execution.
- Prepared weekly public speaking scripts to inspire, give announcements, priorities, and celebrate scholar's successes.
Herbert HouseholdAustin, Tx
Director of Operations
09.2010 - 03.2022
Job overview
- Classically trained and educated three scholars in all subjects, while successfully managing organization and cleanliness of home and property.
- Delivered conflict resolution by moderating disputes and grievances between parties with goal of speedy and fair resolution.
- Created and balanced budgets to pay bills and identify cost-saving opportunities.
- Planned, purchased and prepared meals for clients according to prescribed diets and preferences.
- Safely transported and escorted clients to appointments and social outings.
- Delegated work to staff, provided hands-on training, while setting priorities and goals.
- Coordinated communications, taking calls, responding to emails and managing mail and packages.
- Collaborated with medical professionals to develop appropriate diet, supplement, exercise, and treatment plans focusing on each individual's needs.
- Evaluated illnesses or injuries to establish and prioritize medical procedures and first aid.
- Attended meetings, training, conferences and seminars to advance professional knowledge, including play therapy.
- Organized and hosted special events, which included venue preparation, food and beverage selections and activities.
- Offered support and assistance to community members and organized volunteer opportunities.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Managed support groups addressing topics such as women's health, marriage, neurodiversity, and parenting styles.
- Conducted weekly team meetings to promote open communication, review upcoming schedule and special projects, budget progress, and team building.
- Colored, cut, and styled hair and beards regularly.
- Ghost-wrote, edited and proofread content for clearly communicated emails, informative articles, and training materials.
- Maintained organized filing system of paper and electronic documents.
- Created and updated spreadsheets to track and report data.
- Managed multiple calendars and coordinated travel, itinerary, and hotel accommodations.
Natural Health IndustryAustin, Tx
Department Manager, Buyer, Sales
09.2004 - 09.2010
Job overview
- Ghost-wrote ads and educational articles for natural health publications.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Planned, produced and edited useful, creative and timely content on social media to maximize engagement.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Leveraged CRM system to manage sales activities and track sales performance.
- Managed front-end operations, operated register, handled cash, processed credit card transactions.
- Reset store displays for special events and seasonal merchandise changes.
- Recruited, hired and trained new hires to optimize profitability.
- Managed customer complaints and rectified issues to complete satisfaction.
- Reviewed employee performance and determined areas in need of improvement.
- Put together schedule for floor staff according to skill sets and coverage needs.
- Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
- Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.
- Stayed abreast of market trends and anticipated consumer needs and purchasing habits.
- Maintained supplier relationships to negotiate discounts, time, cost and quality.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Education
University of North TexasDenton, TX
Bachelor of Science from Integrative Studies
05.2025
University Overview
- Triad of Focus in Anthropology, Marketing, and Learning Technologies
MasterschoolOnline
Certification from Data Analysis
03.2024
University Overview
-Utilize probability, data visualization, storytelling, Python, SQL, and Excel in order to draw conclusions and identify trends using state-of-the-art methods to help optimize business decisions.
Skills
- Supervision & Leadership
- Project Management
- Marketing, Purchasing & Sales
- Hospitality & Customer Service
- Training & Education
- Verbal and Written Communication
- Conflict Resolution
- Documentation and Reporting
- Complex Problem Solving
- Performance Tracking and Evaluation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Apprentice Teacher
Valor Education
03.2022 - 05.2023
Teaching Dean of Elementary
Red Oak Academy
08.2018 - 03.2022
Director of Operations
Herbert Household
09.2010 - 03.2022
Department Manager, Buyer, Sales
Natural Health Industry
09.2004 - 09.2010
University of North Texas
Bachelor of Science from Integrative Studies
Masterschool
Certification from Data Analysis
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