Dynamic leader with proven expertise in administrative support and real estate practices. Excelled in risk management and contract negotiation, driving operational excellence and enhancing program quality. Skilled in Quickbooks and high-level multitasking, achieving significant improvements in efficiency and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Executive Administrative Assistant
The Island School
07.2024 - Current
Supported the development of organizational policies and procedures providing input based on expertise in administrative best practices.
Managed high-priority projects with tight deadlines for successful completion and on-time delivery.
Balanced risk management with strategic objectives to optimize overall business performance outcomes.
Used advanced software to prepare documents, reports, and presentations.
Adapted policies to ensure compliance with regulations, maintaining the school's high standards of operation.
Enhanced school programs by collaborating with teachers, administrators, and parents to identify areas for improvement.
Facilitated interdepartmental communication by serving as a liaison between executives and their respective teams or departments.
Lead the design and implementation of a comprehensive boarding program serving 15 students, enhancing their academic and personal experiences.
Collaborate with academic and administrative staff to align boarding initiatives with educational objectives and school values.
Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
Assisted accounts payable and receivable, ensuring timely processing of invoices and payments.
Gathered, evaluated and summarized account data in detailed financial reports.
Input financial data and produced reports using Google Sheets and Quickbooks.
Reduced financial discrepancies, effectively reconciling accounts and organizing information into Quickbooks.
Real Estate Professional
Mission Real Estate
03.2016 - 06.2024
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Wrote contracts to outline sales and purchases of properties.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Advised and informed prospective clients on current market activities and conditions.
Compared recently sold area properties to determine competitive market prices.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Advertised client properties through websites, social media, email blasts, and real estate guides.
Presented purchase offers and addendums to sellers for consideration.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Independent Transaction Coordinator for various top producing agents April 2023 to Present.
Airbnb Host and property manager for various properties in Texas since 2021.
Operations Manager
Copperin Electrical Services
02.2021 - 01.2023
Supervised operations, staff, and kept employees compliant with company policies and procedures.
Developed and maintained relationships with external vendors and suppliers. Performed negotiations between various suppliers.
Analyzed and reported on key performance metrics to senior management.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Tracked employee attendance and punctuality, addressing repeat problems quickly and professionally.
Handled problematic customers and clients to maintain excellent customer service.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Developed systems and procedures to improve operational quality and team efficiency.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Managed invoices, payments and deposits, maintaining accurate expenditure records in external third party systems.
Corrected discrepancies in financial records for balanced books using Quickbooks.
Reconciled bank statements and credit card accounts for accuracy and completeness.
Validated and recorded invoices and resolved discrepancies with vendors.
Presented monthly, quarterly and annual statements to support financial planning.
Processed payroll
Worked closely with third party systems such as Quickbooks, Word, Excel, PowerPoint, Windows, Dispatch, Squarespace, Wix, and more.
Education
Some College (No Degree) - Residential Real Estate
Houston Community College
Houston, TX
Skills
Quickbooks
Market and Competitive Analysis
Real Estate Practices
Property Management
Contract Negotiation
Administrative Support
Commercial Real Estate
Accounting and Bookkeeping
Customer Service
Human Resources
Typing Expert at 85WPM
Contract Development
Systems Implementations
Quality Assurance and Control
Risk Management
High-Level Multitasking
Certification
Licensed Real Estate Salesperson
Licensed Since March 2016
TX Notary Public with Online Notarization
Commission expiration of July 2026
Certified Property Management Specialist 2016
Certified Seniors Specialist 2016
Timeline
Senior Executive Administrative Assistant
The Island School
07.2024 - Current
Operations Manager
Copperin Electrical Services
02.2021 - 01.2023
Real Estate Professional
Mission Real Estate
03.2016 - 06.2024
Some College (No Degree) - Residential Real Estate
Houston Community College
Similar Profiles
Georgia BehrensGeorgia Behrens
Island School Eleuthera Solar Panel Project at The Island SchoolIsland School Eleuthera Solar Panel Project at The Island School
School Psychologist at Lakeridge Elementary School: Mercer Island School DistrictSchool Psychologist at Lakeridge Elementary School: Mercer Island School District