Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Acosta-Cardenas

Dental Assistant Student
Jefferson,WI

Summary

Accomplished retail worker of five years of experience with exceptional customer service skills. Bilingual in both Spanish and English fluently. Trustworthy worker and student who's dedicated to enhancing customer/patient experience by applying excellent communication skill and great team work with fellow associates. Abiliity to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Specialized Consultant

Oakley Vault
Johnson Creek, WI
12.2022 - Current
  • Created and developed detailed work plans to meet business priorities and deadlines.
  • Opening and closing stores, counting registers and making deposits
  • Folding product onto the floor
  • Scanning shipment, put product onto floor or backstock
  • upkeep store by mopping, vacuuming, cleaning eyewear and counters
  • Strong customer service to sell product
  • Cashiering
  • Rx prescription orders
  • Sell protection plans for eyeglasses or sunglasses
  • Completing paperwork including store numbers

Selling Manager

Polo Ralph Lauren Factory Store
Johnson Creek, WI
09.2021 - 12.2022
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Fixing timecards along with scheduling breaks for the fellow associates
  • Opening and closing stores, with counting registers, and making deposits
  • Supervising the staff and giving tasks out

CAP Team 2 Associate

Walmart
Jefferson, WI
03.2020 - 11.2021
  • Load and unload inventory and organized new inventory on department-specific pallets for easier output.
  • Counted supplies in stock room and posted totals to inventory records using RF scanner.
  • Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
  • Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
  • Complete truck with other CAP 2 associates by unloading
  • Putting cardboard and trash out
  • Greet customers
  • Answer any questions customers have, help them find product
  • Count traffic as customers come in and out

Bakery Clerk

Pick N Save
Fort Atkinson, WI
01.2021 - 08.2021
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Complete shipment and put product away in the correct spot
  • Label and put product out on floor daily, fresh
  • Close the bakery
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Inspected goods to establish accurate pricing and labeling.
  • Maintained tidy and organized work area to comply with cleanliness standards.

Seasonal Worker

Kohl's
Johnson Creek, WI
10.2019 - 03.2020
  • Cashiering
  • Selling Kohls credit cards
  • Shipment fulfillment
  • Gather in-store or curbside orders
  • Recovery throughout the store
  • Customer service
  • Count registers
  • Greeter
  • Cart cleaning

Sandwich Artist

SUBWAY®Restaurants
Fort Atkinson, WI
06.2019 - 10.2019
  • Greeted guests, promoted specials, and took orders.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Accurately operated cash register to process customer payments.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Prepared salads, wraps, soups and sandwiches for customers.

Education

Certification - Dental Assisting

Madison Area Technical College
Madison, WI
01.2023 - Current

High School Diploma -

Jefferson High School
Jefferson, WI
09.2017 - 06.2021

Skills

    Knowledgeable in retail/customer service

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Certification

CPR certification

Timeline

Certification - Dental Assisting

Madison Area Technical College
01.2023 - Current

Specialized Consultant

Oakley Vault
12.2022 - Current

CPR certification

12-2022

Selling Manager

Polo Ralph Lauren Factory Store
09.2021 - 12.2022

Bakery Clerk

Pick N Save
01.2021 - 08.2021

CAP Team 2 Associate

Walmart
03.2020 - 11.2021

Seasonal Worker

Kohl's
10.2019 - 03.2020

Sandwich Artist

SUBWAY®Restaurants
06.2019 - 10.2019

High School Diploma -

Jefferson High School
09.2017 - 06.2021

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Kayla Acosta-CardenasDental Assistant Student