Prestige Beauty Advisor
Ulta
03.2021 - 12.2021
Hi, I’m
Kayla A Cuellar
Customer Service Professional
Las Cruces,NM
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Education
New Mexico State University, Las Cruces, NM
Bachelor of Arts from Theater, Costume Design
05-2026
University Overview
- Honoree of Crimson Scholars
- Honor Roll 2024
- 3.7 GPA
Western New Mexico University, Silver City, NM
Bachelor of Arts from Fine Arts
05-2022
University Overview
- Honor Roll 2023
- 3.75 GPA
Skills
- Exceptional customer service
- Adaptable to change
- Cashier experience
- Skin analysis
- Appointment scheduling proficiency
- Brand representation
- Table management
- Scheduling
- Food plating and presentation
- Team building
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Server
Matteos
01.2020 - 03.2021
Cashier-Country Store
Rudy's "Country Store" and Bar-B-Q
05.2018 - 10.2019
Server, Expediter, Hostess
The Drifter
02.2015 - 01.2018
Server, Expediter, Hostess
Wranglers Bar and Grill
04.2012 - 01.2017
New Mexico State University
Bachelor of Arts from Theater, Costume Design
Western New Mexico University
Bachelor of Arts from Fine Arts
Work History
Ulta
Prestige Beauty Advisor
03.2021 - 12.2021
Job overview
- Taught customers how to apply makeup and recommended optimal products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Cross-sold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
- Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Completed timely and accurate resets based on seasonal demands and special promotional requirements.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in the register for prompt customer service.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of popular products.
Matteos
Server
01.2020 - 03.2021
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Rudy's "Country Store" and Bar-B-Q
Cashier-Country Store
05.2018 - 10.2019
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Enhanced guest experience with exceptional service and positive demeanor during checkout process.
- Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
- Acted as an ambassador for the restaurant brand, providing information about menu offerings and upcoming promotions when appropriate.
- Contributed to the restaurant''s reputation for outstanding service by consistently exceeding guest expectations during their visit.
The Drifter
Server, Expediter, Hostess
02.2015 - 01.2018
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
- Enhanced communication between departments to ensure seamless order management and fulfillment.
Wranglers Bar and Grill
Server, Expediter, Hostess
04.2012 - 01.2017
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Contributed to inventory management by monitoring stock levels.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Certification
- ServSafe Food Handler's Certification
Overview
11
years of professional experience
Accomplishments
- Positively influenced kids with behavior issues, improving family quality of life.
- Supervised team of 6 staff members.
Work Preference
Work Type
Full TimePart TimeGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursSimilar Profiles
Danika LehmanDanika Lehman
Beauty Advisor at UltaBeauty Advisor at Ulta
Bella TembladorBella Temblador
Tasker at UltaTasker at Ulta
CHRISTINA VAZQUEZCHRISTINA VAZQUEZ
TASK ASSOCIATE at UltaTASK ASSOCIATE at Ulta