Kayla Adams
Colorado Springs,CO
Summary
Motivated college student studying Strategic Communication with hands-on experience in the food industry. Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Milkshake Factory Briargate
03.2025 - Current
- Train and develop with the team to foster a welcoming, friendly environment
- Develop loyalty with guests through promoting the rewards system
- Plan and problem-solve on shifts to help the store run smoothly
Lead Barista
09.2024 - 03.2025
- Handled the cash and banking for all locations
- Entrusted with tasks such as inventory and training.
- Maintained speed and quality while serving drinks and food
- Worked on a small team to create new items and accomplish community outreach
Education
Bachelor of Science - Strategic Communication
University of Colorado Colorado Springs
04-2026
AA Communication - undefined
Pikes Peak State College
05-2025
Skills
- Branding & Visual Communication
- Team building
- Training and Development
- Training and mentoring
- Staff management
- Customer service
- Goal oriented
Certification
- Crisis Communication, LinkedIn- 2026
- Email Marketing Professional, Intuit Mailchimp- 2026
- Email Marketing Strategy: Warm Up a Cold List, LinkedIn- 2026
- Email and Newsletter Marketing Foundations, LinkedIn- 2026
- Email Marketing: Strategy and Optimization, LinkedIn- 2026
- Social Media Marketing, Hootsuite Academy 4 All- 2026
Timeline
Supervisor
Milkshake Factory Briargate
03.2025 - Current
Lead Barista
09.2024 - 03.2025
AA Communication - undefined
Pikes Peak State College
Bachelor of Science - Strategic Communication
University of Colorado Colorado Springs