Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Alston

Norwalk,CT

Summary

Friendly and outgoing Pet Sitter devoted to keeping animal environments safe, secure and clean. Background includes working in residential and agricultural environments to handle different animal needs. Smoothly coordinate food, medication and housekeeping schedules to maintain optimal animal health and pet owner peace of mind.

Overview

8
8
years of professional experience

Work History

Dog Sitter/ Dog Walker

Family Members
01.2016 - Current
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
  • Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
  • Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.

Babysitting

Family Members
01.2016 - Current
  • Talked to parents about concerns or issues with children during babysitting.
  • Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
  • Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
  • Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Cashier/Retail Sales Associate

Goodwill
07.2022 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Cashier/Retail Sales Associate

HomeGoods
09.2020 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Education

Bachelor of Music Education - Music Education

UConn Stamford
Stamford, CT
05.2026

Skills

  • Schedule Management
  • Written and verbal communication
  • Dog walking
  • Client Relationship Management
  • Pet care needs
  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Money Handling
  • Reliability and punctuality
  • Customer Relations
  • Cash Register Operation
  • Organizational abilities
  • Professionalism and Courtesy
  • Basic Math Competence
  • Product restocking
  • Conflict Resolution
  • Refunds and exchanges
  • Issue Resolution
  • Complex Problem-Solving
  • Friendly, Positive Attitude
  • Teamwork and Collaboration

Timeline

Cashier/Retail Sales Associate

Goodwill
07.2022 - 12.2023

Cashier/Retail Sales Associate

HomeGoods
09.2020 - 04.2022

Dog Sitter/ Dog Walker

Family Members
01.2016 - Current

Babysitting

Family Members
01.2016 - Current

Bachelor of Music Education - Music Education

UConn Stamford
Kayla Alston