Kayla Alvarez
Personal Assistant & Caregiver
Palm Desert,CA
Summary
Driven and compassionate healthcare professional with extensive experience in patient care and medical administrative roles, notably with Rosalind Bell Glein. Excelled in care plan implementation and emotional support, achieving significant improvements in patient quality of life. Demonstrated proficiency in housekeeping and medication management, alongside a track record of enhancing patient and customer experiences through effective communication and organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Rosalind Bell Glein
01.2021 - Current
- Supported client with mental support and physical activities to accomplish quality of life and sustain needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Conferred with supervisor to discuss patient condition and medical care.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Medical Receptionist
Contour Dermatology
10.2022 - 03.2023
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Sales Greeter
Gucci Outlet
12.2020 - 01.2021
- Contributed to team objectives in fast-paced environment.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Restaurant Team Member
McDonald's
05.2019 - 05.2020
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Greeted guests pleasantly and answered menu questions.
Education
High School Diploma -
Mayfield College
Cathedral City, CA05.2022
High School Diploma -
Coachella Valley High School
Thermal, CA05.2019
Skills
- Compassionate patient care
- Housekeeping
- Medication Management
- Care plan implementation
- Emotional Support
Certification
- [Billing and Coding] Training - [1 year]
Timeline
Medical Receptionist
Contour Dermatology
10.2022 - 03.2023
Personal Care Assistant
Rosalind Bell Glein
01.2021 - Current
Sales Greeter
Gucci Outlet
12.2020 - 01.2021
Restaurant Team Member
McDonald's
05.2019 - 05.2020
High School Diploma -
Mayfield College
High School Diploma -
Coachella Valley High School
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