Kayla Alvarez
Thermal,CA
Summary
Dynamic and compassionate professional with a proven track record in patient care and office management at Rosalind Bell Glein. Thrives in fast-paced environments, consistently improving patient quality of life and enhancing office operations. Demonstrates expertise in care planning and clear communication, resulting in significant improvements in patient engagement and administrative efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista/Busser
Culinary Catering Services
Thermal, CA
01.2025 - Current
- Ensured workspace remained orderly to facilitate streamlined processes.
- Created a positive atmosphere by engaging with customers and meeting their requirements immediately.
- Engaged with customers to maintain an upbeat atmosphere during busy times.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Personal Care Assistant
Rosalind Bell Glein
Palm Desert, CA
01.2021 - 10.2024
- Conducted physical activity sessions to improve daily functionality.
- Maintained household duties including cleaning and organizing.
- Encouraged socialization by engaging patients in activities.
- Exchanged information with supervisor regarding patient condition and care updates.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Medical Receptionist
Contour Dermatology
La Quinta, CA
10.2022 - 03.2023
- Managed documentation including charts and reports for office functions and patient care.
- Documented phone messages and directed them to corresponding staff.
- Welcomed patients, provided information, answered questions.
- Scheduled appointments to ensure smooth office operations.
Sales Greeter
Gucci Outlet
Cabazon, CA
12.2020 - 01.2021
- Facilitated achievement of group goals under pressure.
- Assisted customers in identifying suitable merchandise, accessories and purchase options.
- Ensured smooth purchasing process through informed and welcoming help
Restaurant Team Member
McDonald's
Coachella, CA
05.2019 - 05.2020
- Collaborated effectively with team members in dynamic settings.
- Elevated client satisfaction through swift and cordial assistance during high traffic periods.
- Helped uphold cleanliness and orderliness of dining space, boosting customer experience.
- Adhered to cleaning protocols to ensure cleanliness across all areas.
Education
Billing And Coding -
Mayfield College
Cathedral City, CA05.2022
High School Diploma -
Coachella Valley High School
Thermal, CA05.2019
Skills
- Friendly and outgoing
- Time management
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Active listener
- Cleanliness
Certification
- [Billing and Coding] Training - [1 year]
Timeline
Barista/Busser
Culinary Catering Services
01.2025 - Current
Medical Receptionist
Contour Dermatology
10.2022 - 03.2023
Personal Care Assistant
Rosalind Bell Glein
01.2021 - 10.2024
Sales Greeter
Gucci Outlet
12.2020 - 01.2021
Restaurant Team Member
McDonald's
05.2019 - 05.2020
High School Diploma -
Coachella Valley High School
Billing And Coding -
Mayfield College