Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Amendt

Cape Coral,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Receptionist

Spada Salon And Day Spa
01.2023 - 11.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Organized, maintained and updated information in computer databases.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Office Manager

Pine Island Pest Control
01.2022 - 10.2022
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Coordinated special projects and managed schedules.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Defined clear targets and objectives and communicated to other team members.

Front Desk Receptionist

Viscaya Prado Veterinary Hospital
04.2020 - 01.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Handled assignments independently with good judgement and critical thinking skills.

Store Associate

Aldi Foods
11.2019 - 05.2020
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales and customer satisfaction through personalized servicing.

Designated Hitter

Walgreens
01.2018 - 11.2019
  • Collaborated with teammates and coaches to build relationships and create cohesive team environment.
  • Followed instructions from coaches to execute consistent and effective results.
  • Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
  • Determined areas in need of improvement and optimized strategies to strengthen performance.

Education

High School Diploma -

Mariner High School
Cape Coral, FL

Skills

  • Customer/Client Relations
  • Time Management
  • Service-Oriented Mindset
  • Technical Support
  • Project Coordination
  • Excellent Communication
  • Conflict Resolution
  • Multitasking Abilities
  • Attention to Detail
  • Professionalism
  • Data Entry
  • Scheduling

Timeline

Receptionist

Spada Salon And Day Spa
01.2023 - 11.2023

Office Manager

Pine Island Pest Control
01.2022 - 10.2022

Front Desk Receptionist

Viscaya Prado Veterinary Hospital
04.2020 - 01.2022

Store Associate

Aldi Foods
11.2019 - 05.2020

Designated Hitter

Walgreens
01.2018 - 11.2019

High School Diploma -

Mariner High School

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Kayla Amendt