KAYLA AMOS
Taylors,SC
Summary
Professional leasing professional prepared for success in property management roles. Extensive experience in tenant relations and lease negotiations, ensuring high occupancy and tenant satisfaction. Focused on team collaboration and adaptability, consistently delivering reliable and flexible service. Skilled in communication and conflict resolution.
Overview
6
6
years of professional experience
Work History
Leasing Agent
Goldoller Property Management
01.2023 - Current
- Facilitated property tours, showcasing amenities and features to potential tenants.
- Developed marketing strategies to attract new tenants through online platforms and community outreach.
- Collaborated with maintenance teams to ensure timely resolution of tenant issues and improve satisfaction rates.
- Provided exceptional customer service by promptly responding to inquiries and addressing concerns from both current residents and prospective clients alike.
- Improved overall occupancy rates by conducting thorough market research to identify competitive pricing strategies and marketing techniques.
- Assisted residents in understanding their rental contracts, handling disputes professionally while mediating fair resolutions between parties involved.
OGP
Walmart
01.2023 - 12.2024
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Led project teams to enhance operational workflows and drive process improvements.
- Assisted in sales promotions, driving customer engagement and increasing foot traffic.
- Resolved customer complaints efficiently, fostering positive shopping experiences and loyalty.
- Analyzed sales data to identify trends, informing stocking decisions and promotional strategies.
Server
Chill In Grill
01.2023 - 09.2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
- Trained new servers on menu knowledge and service standards to maintain quality.
- Resolved guest complaints promptly, fostering positive relationships and loyalty.
- Implemented upselling techniques, contributing to increased sales and revenue growth.
Uscan/Cashier
Kj's Market
01.2022 - 12.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Sales Associate
Journey's
01.2021 - 12.2021
- Delivered exceptional customer service, resolving inquiries and enhancing shopping experience.
- Operated point-of-sale systems, ensuring accurate transactions and efficient checkout processes.
- Analyzed customer feedback to identify trends and recommend improvements in service delivery.
- Developed strong relationships with customers, fostering loyalty through personalized service experiences.
Caretaker
Childcare Center
01.2020 - 12.2021
- Fostered positive relationships with parents, providing regular updates on children's progress and well-being.
- Coordinated group activities, promoting teamwork and social skills among children.
- Monitored individual child development, identifying areas for growth and recommending resources as needed.
- Maintained a clean, organized environment, adhering to health and safety regulations at all times.
- Encouraged creative expression through arts and crafts activities, nurturing each child''s artistic talents.
Education
No Degree -
Catawba College
Sailsbury, NCHigh School Diploma - Business Administration And Management
Berkeley County Middle HS College
Moncks Corner, SC12.2025
Skills
- Leasing and sales
- Telephone and email etiquette
- Contract negotiation
- Strong customer service
- Excellent customer service skills
- Property tours
- Strategic planning
- Fair housing policies
- Administrative support
Timeline
Leasing Agent
Goldoller Property Management
01.2023 - Current
OGP
Walmart
01.2023 - 12.2024
Server
Chill In Grill
01.2023 - 09.2024
Uscan/Cashier
Kj's Market
01.2022 - 12.2023
Sales Associate
Journey's
01.2021 - 12.2021
Caretaker
Childcare Center
01.2020 - 12.2021
No Degree -
Catawba College
High School Diploma - Business Administration And Management
Berkeley County Middle HS College