Kayla Anderson
Mechanicsville
Summary
Results-driven customer service professional with a strong foundation in financial analysis. Adept at reviewing contract terms for compliance and risk mitigation while enhancing security measures and operational efficiency. Committed to delivering exceptional customer satisfaction through effective communication and attention to detail.
Overview
8
8
years of professional experience
Work History
Military Finance
DFAS
Wahiawa
09.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Reviewed and analyzed contract terms for compliance and risk mitigation.
- Processed soldier records to ensure accurate arrival at the island.
Self-Check Out Host
Walmart
01.2020 - 01.2021
- Served as self-checkout host. This entails the surveying of up to 14 automated machines at a time to prevent theft within the store.
- Acted as an asset protection officer by implementing measures to prevent theft of assets within the store.
- Conducted regular assessments of self-checkout operations to enhance security measures.
Certified Trainer
Chick-fil-a
01.2018 - 01.2021
- Served as a certified trainer; trained all new hires in positions in the store.
- Developed training materials for new team members at a fast-paced restaurant.
Education
Longwood University
Farmville, VA04-2026
High School Diploma -
Henrico High School
Richmond, VA01-2020
Skills
- Financial analysis
- Financial reporting
- Trained with CMMS Software
- Attention to detail
- Team collaboration
- Effective communication
Clubs Community Service
- Boys and Girls Club of Richmond (West End), Served as a peer and homework helper., Interacted with other children ranging from 6-12.
- Drama Club, Served as a freshman actor; practiced monologues, wrote scripts, and helped set up musicals., Developed social skills and strategies to memorize things that may be helpful to others.
- SCA Student Council Association, Participated in setting up events around the school and delivered papers to teachers., Made posters to encourage children to do better on tests/Quizzes.
Timeline
Military Finance
DFAS
09.2022 - Current
Self-Check Out Host
Walmart
01.2020 - 01.2021
Certified Trainer
Chick-fil-a
01.2018 - 01.2021
Longwood University
High School Diploma -
Henrico High School