Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Andreassen

Valley Springs

Summary

Experienced with community outreach and public health education, providing vital support to improve community well-being. Utilizes strong communication and interpersonal skills to engage and educate diverse populations. Knowledge of local healthcare resources and systems ensures comprehensive and accessible health services for all community members.


Overview

11
11
years of professional experience
1
1
Certification

Work History

Care Worker

Magellan Health
09.2024 - 01.2025
  • Provided compassionate care to clients via phones, ensuring safety and well-being in daily follows for therapy
  • Assisted clients with appointments for therapy virtual or in person
  • Developed individualized care plans in collaboration with healthcare professionals to meet client needs effectively.

Verified billing information for clients daily calls

Verified insurances and identification

Community Health Worker

Medix Staffing Solutions
02.2024 - 07.2024
  • Outreach to patients/clients
  • Making phone calls daily
  • Reaching out to people for assistance to help their needs
  • Conducted community outreach to educate residents on health resources and services available.
  • Facilitated workshops on preventive health measures and chronic disease management for diverse populations.
  • Developed individualized care plans in collaboration with healthcare providers to address patient needs.

Patient Representative

MARK TWAIN MEDICAL CENTER
10.2018 - 07.2020
  • REGISTER PATIENTS FOR ALL OUTPATIENT CARE
  • ANSWER ALL PHONE CALLS/CALL DOCTOR OFFICES
  • REGISTER ACCOUNTS FOR MI'S, PHYSICAL THERAPY, HEART CENTER, PET SCANS, RAYS
  • RUN ALL INSURANCES ACTIVE/NON ACTIVE
  • FAX, COPY, SCAN, PRINT
  • EMERGENCY DEPARTMENT REGISTRATION

Dispatcher

RYDER LOGISTICS
06.2017 - 11.2017
  • TEMP HIRE
  • ANSWER PHONE CALLS/ CALL OUT TO ALL DRIVERS
  • LOCATE DRIVERS TO AND FROM ROUTES
  • CREATE MANIFESTS
  • ASSIGN TRUCKS TO DRIVERS
  • ASSIST WITH FINDING LOCATIONS TO AND FROM

Clerk

YRC FREIGHT
01.2016 - 06.2017
  • NO HOURS/SLOWED DOWN
  • INBOUNDS/OUTBOUNDS
  • ANSWER PHONE CALLS
  • PRINTING, FAXING, SCANNING
  • ASSISTING DRIVERS TO LOCATIONS

Caregiver/med Tech

BROOKDALE ASSISTED LIVING
02.2015 - 11.2015
  • NO HOURS/SLOWED DOWN
  • ASSIST ALL RESIDENTS WITH DAILY LIVING NEEDS
  • HANDLED ALL EMERGENCIES QUICKLY EFFICIENTLY
  • HOSPICE ASSISTANCE
  • DEMENTIA/ALZHEIMERS MEMORY CARE ASSISTANCE
  • COUNT MEDICATION
  • ASSIST RESIDENTS TAKING MEDICATION

Data Entry Clerk

MCKINNEY TRAILER
01.2014 - 01.2015
  • TEMP AGENCY HIRE
  • ENTER ALL TRAILER NUMBERS INTO COMPUTER SYSTEM
  • ASSIGN WORK ORDERS TO TECHNICIANS TO REPAIR TRAILERS
  • ANSWER PHONE CALLS REGARDING TRAILER RENTALS

Education

High school diploma -

Calaveras High School
12.2012

Graduate Certificate - Medical Billing Coding

Martinsburg College
Martinsburg, WV
06-2024

Skills

  • Cpr/First aid certified- Pediatric
  • Certified community health worker
  • CPT coding
  • Microsoft Word
  • Microsoft Excel
  • Dementia Care
  • Medical Billing
  • Memory Care
  • Alzheimer's Care
  • Medical Coding
  • ICD-10
  • Computer skills
  • Microsoft Office
  • Communication skills
  • Customer service
  • Typing
  • Medical records
  • Medical coding
  • English
  • Spanish
  • Sales
  • Medical terminology
  • Health information management
  • Records management
  • EHR systems
  • Cash handling
  • Cash register
  • Organizational skills
  • Time management

Certification

  • Medical billing and coding March 2023 to June 2024
  • BLS Certification September 2022 to Present
  • CNA
  • Life Insurance License
  • Personal Lines License
  • Medical Billing Certification
  • Medical Coding Certification
  • Certified Coding Associate

Timeline

Care Worker

Magellan Health
09.2024 - 01.2025

Community Health Worker

Medix Staffing Solutions
02.2024 - 07.2024

Patient Representative

MARK TWAIN MEDICAL CENTER
10.2018 - 07.2020

Dispatcher

RYDER LOGISTICS
06.2017 - 11.2017

Clerk

YRC FREIGHT
01.2016 - 06.2017

Caregiver/med Tech

BROOKDALE ASSISTED LIVING
02.2015 - 11.2015

Data Entry Clerk

MCKINNEY TRAILER
01.2014 - 01.2015

High school diploma -

Calaveras High School

Graduate Certificate - Medical Billing Coding

Martinsburg College