Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Kayla Andrews

Kennewick,WA

Summary

Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Skilled at recruiting reliable staff and assistants for unified team culture and purpose-driven squad support. Proponent of detailed finance and resource management to maintain positive perception of program and expand competitive opportunities.

Overview

9
9
years of professional experience

Work History

Softball Instructor

D-Bat Columbia Basin
03.2024 - Current
  • Ensured a safe learning environment by adhering to safety guidelines and promoting sportsmanship among athletes.
  • Improved player performance by focusing on individual skill development and customized training plans.
  • Mentored younger athletes, sharing valuable insights gained from years of competitive experience in softball.
  • Facilitated pitching workshops that enhanced the accuracy and speed of participating athletes'' throws.
  • Evaluated player progress regularly, providing feedback to guide improvements in technique and game strategy.
  • Collaborated with coaching staff to analyze game footage, identifying areas for improvement in both individual players and team dynamics.
  • Developed players'' mental toughness with targeted exercises and motivational strategies.
  • Increased athlete agility, strength, and endurance by designing sport-specific conditioning programs.
  • Built lasting relationships with local schools, recreational centers, expanding program reach within the broader community.
  • Actively engaged parents in their child''s athletic development by maintaining open lines of communication about progress and expectations.
  • Tailored private lessons for clients seeking personalized training options, addressing specific needs or goals effectively.
  • Balanced administrative responsibilities alongside coaching duties efficiently managing rosters, schedules, and budgets.
  • Stayed current on coaching best practices by attending workshops, conferences, and obtaining relevant certifications to ensure the highest level of instruction for athletes.
  • Facilitated group coaching sessions and provided individual coaching support.
  • Developed relationships with clients to provide ongoing support and encouragement.

Coach/Assistant Manager

O3 Athletics, LLC
11.2022 - 03.2024
  • Develop and implement training programs for young athletes
  • Organize and lead practices, including warm-ups, drills, and scrimmages
  • Coach teams during games and tournaments
  • Mentor and motivate young athletes to achieve their full potential
  • Provide feedback and guidance to athletes on their performance
  • Ensure the safety and well-being of all athletes
  • Communicate with parents and guardians regarding team schedules, practices, and games
  • Collaborate with other coaches to ensure a positive and supportive team environment
  • Maintain player and team records
  • Maintain the equipment and facilities to ensure safe playing conditions
  • Member service oversight - Facilitate all member requests, issues, and questions
  • Assist in ordering of supplies using specific budget based on club requirements
  • Assist in tracking statistics and reports (weekly, monthly, and annually).
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.

Patient Services Specialist

Kadlec Clinic
01.2022 - 06.2023
  • Build rapport and trust with patients in an empathetic manner
  • High-Volume call center experience
  • Assist patients in referrals, scheduling, accessing, and utilizing services with their primary care provider (PCP)
  • If the patient does not have a PCP, support establishing a PCP
  • Maintain accurate and timely documentation of all patient encounters and complete reporting requirements according to organization standards
  • Track patient information, schedules, files, and forms in a confidential manner
  • Communicate with the Care Team (Care Coordinators, providers, and care center staff) to discuss patient care issues and needs and how best to facilitate care services
  • Track patient attendance at medical appointments and initiate outreach on any missed appointments, providing education on the value of keeping appointments, as necessary
  • Outreach to patients after primary care appointments to review and update care plan, schedule future appointments and referrals
  • Able to identify symptoms of distress and act/intervene appropriately
  • Maintain strict confidentiality in accordance with department and organizational policies
  • Other duties as assigned.
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
  • Collected patient co-pay and issued receipt to confirm payment.
  • Collaborated with colleagues to maintain and upkeep office and waiting area to provide clean and organized environment for patients.

Barista/Roasting Assistant

Roscoe's Coffee
01.2021 - 01.2022

Barista Trainer

Starbucks Coffee
01.2016 - 01.2021

Education

A.A. General Studies -

Columbia Basin College

Diploma -

Richland High School

Skills

  • Hitting techniques
  • Mental Toughness
  • Throwing Accuracy
  • Positive Reinforcement
  • Skill Development
  • Hand-Eye Coordination
  • Player evaluation
  • Pitching mechanics
  • Strength training
  • Injury Prevention
  • Balance training
  • Game strategy
  • Performance Analysis
  • Defensive Positioning
  • Offensive Tactics
  • Pitch Recognition
  • Explosive Power
  • Recovery techniques
  • Dynamic Warmups
  • Bunting Skills
  • Core strength
  • Fielding Fundamentals
  • Hydration Management
  • Conditioning drills
  • Motivational Techniques
  • Facility Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Multitasking Abilities
  • Reliability

Accomplishments

I Graduated from Richland High School in 2014 and was a three time All-American and Division I recruit to Mercer University. I finished my career locally at Columbia Basin College. I have over 8 years of coaching experience, including the JV Head Coach at Richland High School, and am currently a Head Coach in the WA Angel’s Softball program. I enjoy focusing on helping individual players gain the confidence to compete and perform to their fullest potential.


Highlighted Achievements:
- WA State Gatorade Player of the Year 2014
- National High-School All-American 2014
- First Team All-Conference 2015
- All-American 2015 and 2016
- East Region Pitcher and Player of the Year 2016
- She is CBC’s career leader in Home Run’s (38), RBIs (141), Inning’s Pitched(436), Strikeouts (536) and Wins (49)


References

  • Kathryn Trauber, Clinic Manager, Kadlec Clinic, 509-572-7406
  • Nick Hones, Assistant Coach, WA Angel's, 509-531-8254
  • Kris Bonewell, Mentor, Richland, WA, 509-392-3947

Timeline

Softball Instructor

D-Bat Columbia Basin
03.2024 - Current

Coach/Assistant Manager

O3 Athletics, LLC
11.2022 - 03.2024

Patient Services Specialist

Kadlec Clinic
01.2022 - 06.2023

Barista/Roasting Assistant

Roscoe's Coffee
01.2021 - 01.2022

Barista Trainer

Starbucks Coffee
01.2016 - 01.2021

A.A. General Studies -

Columbia Basin College

Diploma -

Richland High School

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