Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Kayla Aponte- Valencia

Kissimmee,Florida

Summary

Food and Beverage with excellent communication skills and rapid and precise customer service skills.

Overview

11
11
years of professional experience

Work History

Front of House, Food and Beverage

Walt Disney World & Resorts
Disney's Animal Kingdom
12.2013 - Current



       
    • Greeted customers and provided excellent customer service.
    • Pleasantly and courteously interacted with customers.
    • Assembled food orders while maintaining appropriate portion control.
    • Verified that prepared food met all standards for quality and quantity.
    • Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
    • Followed food safety procedures according to company policies and health and sanitation regulations.
    • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
    • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
    • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
    • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
    • Reported to each shift on time and ready to work.
    • Performed all position responsibilities accurately and in a timely manner.
    • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
    • Routinely moved and stocked food products weighing up to 25 pounds.
  • Diligently restocked work stations and display cases.

Education

Associate of Arts - General Studies

Valencia College
Kissimmee, FL
Current

Skills

  • Customer-oriented
  • Quick learner
  • Organized multi-tasker
  • Friendly and helpful
  • Fluent in Spanish
  • Fast and efficient service worker
  • Dedicated team player
  • Friendly with guest 
  • Great communication 
  • Addresses safety issues

Timeline

Front of House, Food and Beverage

Walt Disney World & Resorts
12.2013 - Current

Associate of Arts - General Studies

Valencia College
Kayla Aponte- Valencia