Kayla Arreaga
Boston,MA
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Intern
Massachusetts Attorney Generals Office
01.2024 - Current
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Assisted in conducting research on policy and legislative initiatives impacting economic mobility in the state of Massachusetts.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Sales & Services Coordinator
Sephora
03.2022 - 02.2024
- Managed returns, exchanges and refunds in accordance with store policy
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Generated new sales leads to achieve and exceed monthly sales goals
- Planned and executed internal and external marketing events.
Public Relations Intern
Rasky Partners
06.2023 - 08.2023
- Tracked and reported on the success of campaigns and public relations efforts
- Attended State House joint committee hearings related to public health, education, technology, and other miscellaneous items
- Drafted full reports on topics discussed in these hearings
- These reports were utilized by company clients who had interests in topics discussed at the hearing.
Supervisor
JPLicks
08.2020 - 02.2022
- Trained in making coffees/ drinks with expresso
- Directed the crew in the process of closing/ opening the store
- Ensured customer satisfaction in a fast-paced restaurant environment
- Dealt with money management and cash register at the end of each shift
- Develop and implement effective strategies to improve employee performance and productivity
- Ensure compliance with health and safety regulations.
Education
Bachelor of Science - Political Science
Suffolk University
Boston, MA04.2024
Skills
Research
Policy Analysis
Customer Service
Sales
Microsoft Office
Administrative Work
Detail-oriented
Organizational
Languages
Spanish
Native or Bilingual
Timeline
Intern
Massachusetts Attorney Generals Office
01.2024 - Current
Public Relations Intern
Rasky Partners
06.2023 - 08.2023
Sales & Services Coordinator
Sephora
03.2022 - 02.2024
Supervisor
JPLicks
08.2020 - 02.2022
Bachelor of Science - Political Science
Suffolk University
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