Kayla Austain
Peculiar,MO
Summary
Detail-oriented analyst with a knack for staying organized and getting things done efficiently. Possess specialized skills in data interpretation, statistical analysis, and predictive modeling which enhance problem-solving capabilities. A strong communicator and team collaborator who thrives in dynamic settings and enjoys finding creative, effective solutions.
Overview
10
10
years of professional experience
Work History
Central Staffing Office Analyst
Saint Luke's Health System
Kansas City, MO
06.2023 - Current
- Collaborates with system leaders to analyze data, troubleshoot issues, and apply critical thinking to optimize workflow efficiency.
- Partnered with the internal teams to develop an efficient process for cross walking timecard reconciliation.
- Assisted various entities with specialized requests, including the creation of a custom reports.
- Prepare and distribute key operational reports.
- Established strong professional relationships with peers and provided valued support across the organization.
- System Admin for Smart Square.
- Provides detailed filled/unfilled shift data analysis.
- Responsibility for planning testing education and implementation for staff scheduling applications system wide.
- Works closely with IT staff to maintain and or improve the scheduling and time keeping system.
Resource Coordinator CSO
Saint Luke's Health System
Kansas City, Missouri
01.2022 - 06.2023
- Compile and organize records for incoming and outgoing agency contracted staff to ensure efficient workforce management.
- Ensure compliance with state competency standards for all agency personnel.
- Oversee agency timecard management within Kronos and Optimizer, utilizing available organizational tools to ensure accuracy and compliance.
- Generate and provide detailed reports to leadership to support informed staffing decisions.
- Facilitate clear and effective communication with managers and vendors to address agency staffing needs and expectations.
- Manage inbound and outbound communications to address various operational needs and concerns efficiently.
Supervisor Patient Transportation
Saint Luke's East/South Hospital
Lee's Summit, MO
01.2021 - 01.2022
- Oversee daily operations within the department, ensuring efficiency and alignment with organizational goals.
- Contribute to business planning and strategic initiatives by providing valuable input and insights.
- Lead the recruitment process, including interviewing, onboarding, and the daily supervision of employees, ensuring compliance with performance expectations.
- Ensure adherence to all SLHS and departmental policies, maintaining fairness and consistency in their application.
- Monitor job assignments and staffing resources to guarantee timely responses to transport requests.
- Manage staff schedules, including PTO and FMLA, to ensure adequate department coverage that meets operational needs.
- Prepare and submit month-end reports as required by management.
- Oversee equipment and supply needs to support department operations effectively.
- Demonstrate strong communication skills with both clinical and non-clinical staff to foster collaboration.
- Address issues promptly and professionally, ensuring swift resolution of operational challenges.
- Delegate appropriate tasks to Team Leads to optimize workflow and operational efficiency.
Staff Scheduling Specialist
Saint Luke's East Hospital
Lee's Summit, Missouri
05.2018 - 01.2021
- Oversee the accurate review and maintenance of employee timecards, ensuring compliance with organizational policies and procedures.
- Support staffing optimization through schedule balancing, auditing, and tracking across inpatient units and the health system.
- Provide detailed time and attendance reports to aid leadership in strategic decision-making.
- Serve as a key resource to ensure consistent application of policies system-wide.
- Leverage expertise in workforce management systems, including Smart Square, Workday, and Kronos, along with Microsoft Outlook and Excel, to enhance operational efficiency.
Staffing Coordinator CSO
Saint Luke's Health System
Kansas City, Missouri
06.2015 - 05.2018
- Assess and allocate resources across the health system based on operational priorities and staffing needs.
- Manage employee call-ins, ensuring appropriate documentation and resource adjustments.
- Oversee timecard review and accuracy for Float Pool staff in compliance with organizational standards.
Education
Some College (No Degree) -
Metropolitan Community College
Kansas City, MOSkills
- Detail-Oriented
- Quick Learner
- Excel Proficiency
- Critical Thinking
- Training & Development
- Organized
- Adaptability
- Team Collaboration
- Data Management
- Process Improvement
Timeline
Central Staffing Office Analyst
Saint Luke's Health System
06.2023 - Current
Resource Coordinator CSO
Saint Luke's Health System
01.2022 - 06.2023
Supervisor Patient Transportation
Saint Luke's East/South Hospital
01.2021 - 01.2022
Staff Scheduling Specialist
Saint Luke's East Hospital
05.2018 - 01.2021
Staffing Coordinator CSO
Saint Luke's Health System
06.2015 - 05.2018
Some College (No Degree) -
Metropolitan Community College