Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kayla Bangert

Atlanta,GA

Summary

Skilled Baker with exceptional knowledge of baking times, methods, temperatures and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent problem-solving skills.

Overview

8
8
years of professional experience

Work History

Baker

Publix
06.2019 - Current
  • Converting mass values accurately
  • Proficient in safety protocols and procedures
  • Knowledgeable in ordering truck, department transfers, and quality control
  • Produced consistently high-quality baked goods for customers.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Trained and supervised new employees on bakery operations and procedures.
  • Created appealing displays to showcase products in bakery.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Managed customer service operations, including taking orders and resolving complaints.

Bakery Appentice

Publix
07.2018 - 06.2019


  • Baking goods by following recipes with assistance
  • Taking complex specialty orders for customers with assistance
  • Maintained safe food handling standards at all times.
  • Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
  • Maintained current knowledge of menu items, ingredients and special order products for sale in bakery.
  • Educated customers about quality of baked goods to inspire continued support of brand and company mission.
  • Offered every customer exceptional service and learned regular customers' preferences.
  • Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
  • Lifted cases and pushed or pulled heavy tray carts when restocking and preparing inventory.
  • Developed and maintained specific knowledge of donuts, cakes, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.
  • Operated commercial mixers, ovens and bread slicers.
  • Maintained accurate records of production, shrink, sales and inventory to support profits and revenue.
  • Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.

Bakery Clerk

Publix
12.2016 - 07.2018


  • Taking specialty orders for customers efficiently
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Inspected goods to establish accurate pricing and labeling.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.

Cashier

Publix
12.2015 - 05.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

High School Diploma -

Ohio Virtual Academy

Skills

  • Professional Telephone Manner
  • Active Learning
  • Loss Minimization
  • Cleanliness and Sanitation
  • Quality Control
  • Adaptive and Creative
  • Inventory Reporting
  • Social Perceptiveness
  • Judgment and Decision-Making
  • Effective Working Relationships
  • Visual Displays

Accomplishments

  • Parma Animal Shelter Cat care specialist 1 year
  • Child-Care provider Babysitter 4+ years
  • Common Threads Stock Retail Volunteer 1 month

Timeline

Baker

Publix
06.2019 - Current

Bakery Appentice

Publix
07.2018 - 06.2019

Bakery Clerk

Publix
12.2016 - 07.2018

Cashier

Publix
12.2015 - 05.2016

High School Diploma -

Ohio Virtual Academy
Kayla Bangert