Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kayla Bannon

Shift Manager
New Port Richey,FL

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Shift Leader

SUBWAY®Restaurants
03.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Front Desk Agent

Quality Inn
01.2020 - 03.2022
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.

Certified Nursing Assistant

Bear Creek Nursing Center
05.2011 - 01.2016
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Certified Nursing Assistant

Crown Pointe Assisted Living
01.2007 - 01.2011
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Education

None - Nursing

Pasco Hernando State College
New Port Richey, FL
05.2016

High School Diploma - High School Diploma

River Ridge High School Adult Education
New Port Richey, FL
05.2005

Skills

  • Performance Tracking and Evaluations
  • Shift Scheduling
  • Corporate Law
  • Interpersonal Relations
  • Training Assistance
  • Staff Supervision
  • Technical Proficiency
  • Quality Standards
  • Customer Service Management
  • Assigning Work
  • Employee Attendance Monitoring
  • Team Leadership
  • Verbal and Written Communication
  • Managing Operations and Efficiency
  • Scheduling and Coordinating
  • Employee Coaching and Motivation
  • Shift Checklists

References

Rae-Marie Elway (409) 221-9845

Roberto Garced (727) 815-2440

MaryAnn Nix (727) 277-9265

Timeline

Shift Leader

SUBWAY®Restaurants
03.2022 - Current

Front Desk Agent

Quality Inn
01.2020 - 03.2022

Certified Nursing Assistant

Bear Creek Nursing Center
05.2011 - 01.2016

Certified Nursing Assistant

Crown Pointe Assisted Living
01.2007 - 01.2011

None - Nursing

Pasco Hernando State College

High School Diploma - High School Diploma

River Ridge High School Adult Education

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Kayla BannonShift Manager