Kayla Barnes
Salem
Summary
Dynamic and results-oriented professional with a proven track record at Avamere and Tierra Rose Care Center, adept in schedule management and fostering teamwork. Excelled in optimizing workflows and enhancing resident life, demonstrating exceptional problem-solving and communication skills. Achieved significant improvements in operational efficiency and resident satisfaction, showcasing a strong work ethic and strategic planning capabilities.
Overview
10
10
years of professional experience
Work History
Scheduling Coordinator
Avamere
06.2024 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
- Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Coordinated training sessions for new hires, ensuring seamless integration into the team''s scheduling processes.
- Implemented a system for staff to request and replenish supplies efficiently.
- Implemented new scheduling system, training staff on its use to improve overall efficiency.
- Maintained records of inventory, orders, and receipts for auditing purposes.
- Coordinated daily schedules for 30+ staff members, ensuring optimal coverage and productivity.
- Monitor budgets for supply expenditures to minimize waste and overstock.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Life Enrichment Coordinator
Tierra Rose Care Center
04.2015 - 06.2021
- Established strong relationships with community partners to bring additional resources and opportunities to enrich the lives of residents.
- Championed diversity within programming offerings by creating inclusive events that celebrate a variety of cultures and traditions.
- Encouraged social interaction and relationship-building among residents by facilitating group activities, clubs, and discussion sessions tailored to common interests.
- Served as a resource for residents seeking guidance on incorporating life enrichment principles into their daily interactions with residents.
- Maintained accurate documentation of resident participation in life enrichment programs for use by interdisciplinary teams during care planning processes.
- Evaluated program effectiveness regularly, utilizing feedback from residents, families, and staff to make continuous improvements in programming offerings.
- Managed budgets effectively, optimizing resources to provide high-quality experiences for all residents within financial constraints.
- Organized successful fundraising events to secure additional funding for life enrichment initiatives benefiting the residents.
- Implemented creative strategies for incorporating technology into daily activities, enhancing resident enjoyment and participation levels.
- Recruited trained, and supervised volunteers to support the delivery of various life enrichment programs and services.
- Collaborated with interdisciplinary teams to assess resident preferences and develop personalized activities that promoted physical, mental, and emotional wellbeing.
- Developed customized care plans for residents, ensuring their individual needs were met through tailored life enrichment programs.
- Promoted a positive environment within the facility by fostering teamwork among staff members and encouraging collaborative problem-solving efforts.
- Ensured compliance with applicable regulations pertaining to activity programming in senior living communities.
- Provided compassionate support to residents coping with personal losses or challenging life events by offering emotional support and connecting them with relevant resources within the community.
- Provided one-on-one programs and activities for residents unable to participate in group settings.
- Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
Education
Certificate - Life Enrichment
OHCA Activities Director Course
Salem, OR11-2018
High School Diploma -
Barbara Robert’s High School
Salem, OR06-2015
Skills
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
- Teamwork and collaboration
- Time management skills
- Attention to detail
- Schedule management
Accomplishments
- Reduced costs by implementing weekly budgets for facility supplies.
- Received multiple promotions within a 6 month time frame due to exceptional productivity.
Languages
English
Native or Bilingual
ASL
Limited Working
Timeline
Scheduling Coordinator
Avamere
06.2024 - Current
Life Enrichment Coordinator
Tierra Rose Care Center
04.2015 - 06.2021
Certificate - Life Enrichment
OHCA Activities Director Course
High School Diploma -
Barbara Robert’s High School
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