Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess, Waitress
Eastwood Manor
The Bronx, NY
11.2023 - Current
Resolved customer service and food-related issues to maintain guest satisfaction.
Answered telephone to provide dining information and take reservations.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Took reservations from patrons by phone or online.
Retail Sales Associate
Marshalls
New Rochelle, NY
09.2023 - Current
Assisted customers with finding the right product for their needs.
Operated cash registers and processed transactions including sales, returns, and exchanges.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Organized store by returning merchandise to proper areas and restocked displays.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
HHA
Private Home
New Rochelle, NY
11.2021 - 07.2023
Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Checked vital signs on a regular basis such as blood pressure, temperature and pulse rate.
Administered prescribed medications under direction from physician.
Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
Educated patients and families on health care needs, conditions, and options.
Education
Certificate - Medical Assistants
Westchester School For Medical & Dental Assistants
Ardsley, NY
11-2025
High School Diploma -
Clarendon College
Jamaica
06-2019
Skills
Patient care
Medication administration
Vital signs monitoring
Customer service
Inventory management
Conflict resolution
Teamwork and collaboration
References
References available upon request.
Languages
English
Native language
Timeline
Restaurant Hostess, Waitress
Eastwood Manor
11.2023 - Current
Retail Sales Associate
Marshalls
09.2023 - Current
HHA
Private Home
11.2021 - 07.2023
Certificate - Medical Assistants
Westchester School For Medical & Dental Assistants