Kayla Barrow
Seattle,WA
Summary
High Level results-oriented Certified Apartment Manager Property Management Professional with 7 years experience with proven knowledge of leadership, problem-solving, and workflow prioritization.
Knowledgeable in Multi Family, Single Homes, LIHTC, Project Base/Housing Choice and Permanent Supportive Properties.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
SEATTLE HOUSING AUTHORITY
03.2022 - 02.2023
- Establish and maintain resident accounts- Tracking delinquent accounts, rent collections and processing 10day notices. Preparing and serving eviction notices.
- Assistant Senior property management with financial monthly budget reports.
- Process annual and interim reviews of tenant eligibility to assure compliance with HUD regulations; track and process completion with tenants; verify income Calculate household income to determine tenant rent and HAP payment in accordance with Housing Authority procedures.
- Coordinate issuance, completion, and tracking of ADA/504 request.
- Conduct housekeeping and safety inspections of residential units.
- Refer residents to community agencies, as needed.
Assistant Property Manager
AFFORDABLE PROPERTY MANAGEMENT
01.2020 - 12.2021
- Oversee and perform leasing for a portfolio of 40 single family homes and 2 multi-family building, including placing property on Zillow, responding to inquiries, showing apartment/homes, preparing, and executing Leases, Vacancies, Lease renewals, move ins and move outs.
- Schedule and Inspect apartments/homes for move-in condition and turnover status, including determining damages and cleaning fee charges for move-outs, as well as annual inspection renewal via ZOOM.
- Maintain an 99% accurate workflow of work orders and contractor payments in a timely manner.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Developed and executed plan to achieve and maintain 98% or better rate of occupancy.
Property Management Administrator
DWELL COMMUNITIES
08.2018 - 01.2020
- Manage phone calls and emails from Site Managers
- Assisting prospective tenants and residents within corporate office leasing and multifamily buildings (Tax Credit and HCV) with leasing - documents and payments, move-ins, move-outs
- Process contractor's invoice and payments in a timely manner.
- Maintain all Property Accounting-accounts receivable /payable, purchase orders, including posting rent, bank deposits, Utilities, and balancing accurate rent roll
- Assist Accountant with ad-hoc reports, assignments.
Education
Associate of Art -
BAUDER COLLEGE
Skills
- YARDI, AppFolio- Property Accounting,
- Microsoft Office, MS Outlook and Mobile Applications
- OneSite, Rent Cafe, Project Management software
- Accounts Receivable/Payable
- MRI Accounting Software
- Resident Relations/Retention
- Strong Leadership/Staff Development
- Creative Conflict Resolution Skills
- Renewals Management
- Tenant Issue Resolution
- Digital Marketing
- Property Inspection
- Property Management
- Affordable Housing Programs Knowledge
Certification
Certified Apartment Manager Candidate - Completion 2/2023
Timeline
Assistant Property Manager
SEATTLE HOUSING AUTHORITY
03.2022 - 02.2023
Assistant Property Manager
AFFORDABLE PROPERTY MANAGEMENT
01.2020 - 12.2021
Property Management Administrator
DWELL COMMUNITIES
08.2018 - 01.2020
Associate of Art -
BAUDER COLLEGE
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