Kayla Bermudez
Riverside,USA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Development Specialist
Boys & Girls Club of Greater Redlands-Riverside
10.2023 - Current
- Develop and implement academic youth programs that foster social skills and personal growth
- Create a safe, inclusive, and supportive space for youth to express themselves and build positive peer relationships
- Assist with administrative tasks, including attendance tracking, developing schedules, incident reporting, and maintaining youth records
- Took on a lead role in supervising club operations, delegating tasks for the team to meet daily objectives, and maintaining program quality.
Library Assistant
Home Gardens Library
05.2019 - 09.2023
- Assisted patrons with locating resources and utilizing library systems effectively.
- Managed circulation desk operations, ensuring accurate checkouts and returns of materials.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
Guest Service Representative
Goldenvoice
04.2017 - 04.2019
- Managed ticketing systems to ensure smooth entry processes for events and concerts.
- Delivered exceptional guest experiences by addressing inquiries and resolving issues promptly.
- Oversaw daily operations in busy environments, ensuring adherence to safety and quality guidelines.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
Education
Associate of Science - Early Childhood Education
Riverside City College
Riverside, CA12-2026
Bachelor of Arts - Studio Art
California State University San Bernardino
San Bernardino05.2019
Skills
- Cataloging and shelving
- Team leadership
- Problem-solving
- Detail-oriented
- Multitasking
- Computer assistance
- Cataloging and shelving
Certification
California Basic Skills Test (CBEST)
Languages
Spanish
Native or Bilingual
Timeline
Youth Development Specialist
Boys & Girls Club of Greater Redlands-Riverside
10.2023 - Current
Library Assistant
Home Gardens Library
05.2019 - 09.2023
Guest Service Representative
Goldenvoice
04.2017 - 04.2019
Associate of Science - Early Childhood Education
Riverside City College
Bachelor of Arts - Studio Art
California State University San Bernardino