Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Bishop

Whitesboro,TX

Summary

Dedicated to minimizing loss from employee and customer activities by applying strong skills in observation and investigations. Skilled in dealing with physical confrontations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

17
17
years of professional experience

Work History

Asset Protection Associate

Walmart DC 6068
Sanger, TX
02.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Planned and completed group projects, working smoothly with others.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Collaborated with others to discuss new opportunities.

Freight Unloader/Order Processor

Walmart DC 6068
Sanger, TX
11.2021 - 02.2023
  • Loaded and unloaded packages from loading dock to trucks.
  • Unloaded incoming shipments and placed items onto designated pallets or shelves.
  • Handled packages safely while unloading and transporting.
  • Followed all safety regulations when handling heavy materials.
  • Utilized material handling equipment including forklifts, hand trucks, and pallet jacks.
  • Reported any product issues to supervisors immediately.
  • Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
  • Read and attached appropriate labels and tags to products and packages for identification purposes.
  • Provided assistance with other warehouse duties as needed.
  • Adhered to workplace safety standards and OSHA regulations.
  • Inspected products for damages, shortages, and discrepancies.
  • Labeled packages and pallets to ensure efficient identification of items.

Restaurant Manager

Sonic Drive In Of Bloomington/normal Il
All Over DFW, TX
01.2007 - 11.2021
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Assisted with kitchen preparation during peak times as needed.
  • Optimized profits by controlling food, beverage and labor costs.
  • Adhered to all health department regulations regarding food storage and preparation.

Education

High School Diploma -

Krum High School
Krum Tx
06-2010

Skills

  • Package Inspection
  • Process Implementation
  • Securities Safekeeping
  • Report Writing Skills
  • Team Training
  • Customer Support
  • Compliance Monitoring
  • Inventory Management
  • CCTV Monitoring
  • Loss Prevention Strategies
  • Policy Enforcement
  • Detail Oriented
  • Incident Reporting
  • Report Writing Abilities
  • Inventory Control
  • Microsoft programs (Word, Power Point, Exel)

Timeline

Asset Protection Associate

Walmart DC 6068
02.2023 - Current

Freight Unloader/Order Processor

Walmart DC 6068
11.2021 - 02.2023

Restaurant Manager

Sonic Drive In Of Bloomington/normal Il
01.2007 - 11.2021

High School Diploma -

Krum High School

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Kayla Bishop